Windows 10: PC crashes randomly when playing games.

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  1. Faith's Avatar
    Posts : 529
    Windows 10 Home October 2018 Update 64-bit
       10 Mar 2018 #11

    Yeah, it seems odd to get this error code while playing games, aswell as locking up your computer. My Instinct is at the GPU and possibly the driver since it's happened soley while playing games, right? I mean if it was the disk or RAM you should probably notice the computer freezing in Windows aswell, and you did run diagnostics without any errors popping up too. But you should check the event viewer for any other abnormal behaviors, under warnings. Specifically nvdlmkm.sys/2. If your driver is crashing often then it could be because of this. What PSu did you swap in and out to?

    And if you didn't know of this, try using DDU from Geforce's website: And re-install the latest Nvidia driver. I use it often to troubleshoot GPU drivers.
      My ComputerSystem Spec

  2.    10 Mar 2018 #12

    I got a corsair TX850M 850watt.

    I have found 2 warnings in the event viewer.
    1st one is:
    Source: User Device Registration
    ID: 360
    Windows Hello for Business provisioning will not be launched.

    2nd is:
    Source: Time-Service
    Event ID:134
    NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on ',0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)

    I'll try reinstalling latest driver.
      My ComputerSystem Spec

  3. Faith's Avatar
    Posts : 529
    Windows 10 Home October 2018 Update 64-bit
       10 Mar 2018 #13

    Those are probably unimportant. I don't remember where it will be stored (maybe under critical?) but you need to be on the lookout for any correlation between the GPU and its driver crashing, if it's crashing that is, when your PC freezes up. I know the error is nvdlmkm.sys and sys2, but I don't remember the Windows STOP-code for a hung graphics device. It might be a timeout-detection that doesn't recover causing it to freeze mid-game. If there's no connection there when the PC is crashing then it will be harder to troubleshoot.
      My ComputerSystem Spec

  4.    10 Mar 2018 #14

    I used the software you provided in safe mode to remove my graphic drivers and i've just done a clean install of them, but i wont know if this is a fix until i get another crash/freeze or don't.

    Looking through the event viewer i can't find anything related to the error you mentioned, but i will keep a lookout for it the next time this occurs.
      My ComputerSystem Spec

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