Windows 10: Windows 10 Mouse and Keyboard not working Solved

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  1.    30 Jul 2015 #1

    Windows 10 Mouse and Keyboard not working


    After I installed Windows 10 from windows 7 I couldn't use my mouse and keyboard it works when I boot up BIOS Utility but when im on windows 10 it does not work. I tried switching usb ports and that didn't work either.
      My ComputerSystem Spec

  2.    30 Jul 2015 #2

    its a logitech mouse and keyboard K520, and m310
      My ComputerSystem Spec

  3.    30 Jul 2015 #3

    can someone help me install the drivers or windows 10? i know its not a hardware problem as I already ran a diagnostic test on all my hardware and everything is ok its jsut not installing the drivers i guess.
      My ComputerSystem Spec

  4.    18 Aug 2015 #4

    Device Manager - > Go to Properties of the keyboard ( standard keyboard ( PS / 2 ) - > Update Driver - > Browse my computer for driver software - >
    Choose from a list of device drivers on my computer - >
    Uncheck " Show compatible hardware " - > Select just any driver - >
    for example HID Keyboard - > then restart


    Now do the same again all over again - > but chose the correct driver (PS / 2 standard keyboard)




    It does not work to just uninstall and install the driver in the properties of the Keyboard (driver)
      My ComputerSystem Spec

  5.    13 Sep 2015 #5

    I have a Lenovo laptop and a USB keyboard does not work after startup, when the take out and insert it into the usb was then already working, in the BIOS works, USB mouse also works normally.
    Does anyone have any idea of how to solve this problem?
      My ComputerSystem Spec

  6.    28 Sep 2015 #6

    Keyboard/mouse not working


    @syrbruce52 Same mouse and keyboard, same issue. Reboot no help. Working fine yesterday; today keyboard and mouse totally unresponsive. Would appreciate fix if anyone figures it out.
    Last edited by DragonFire; 28 Sep 2015 at 18:46. Reason: Clarify
      My ComputerSystem Spec

  7.    28 Sep 2015 #7

    ninschne said: View Post
    Device Manager - > Go to Properties of the keyboard ( standard keyboard ( PS / 2 ) - > Update Driver - > Browse my computer for driver software - >
    Choose from a list of device drivers on my computer - >
    Uncheck " Show compatible hardware " - > Select just any driver - >
    for example HID Keyboard - > then restart


    Now do the same again all over again - > but chose the correct driver (PS / 2 standard keyboard)




    It does not work to just uninstall and install the driver in the properties of the Keyboard (driver)
    How exactly am I supposed to do this if my MOUSE and KEYBOARD are not working?
      My ComputerSystem Spec

  8.    29 Sep 2015 #8

    My successful fix


    I was able to resolve my issue. I started the computer and when Windows started to load, I interrupted power (did not shut off the computer using the start button, but physically unplugged it). If you are working with a laptop, you may have to pull the battery first. Then I did it a second time. After the second time, Windows booted in recovery mode. From there, I was able to do a system restore. Now my mouse and keyboard are working again. However, I'm afraid of what Windows 10 is going to do next... I have already had a number of issues with Windows 10 malfunctioning and am very frustrated by its fragility. I'm crossing my fingers.
    Last edited by DragonFire; 29 Sep 2015 at 06:43. Reason: Typo
      My ComputerSystem Spec

  9.    29 Sep 2015 #9

    This is what finally fixed the issue for me, taken from one of the posts on http://answers.microsoft.com/en-us/i...3e930dc?page=6

    Code:
    You can disable Hybrid shutdown (or "fast startup", as it is called in Win 10) via Control Panel:
    - open "Power Options"
    - open "Choose what the power buttons do"
    - click on "Change settings that are currently unavailable"
    - uncheck "Turn on fast startup"
      My ComputerSystem Spec

  10.    01 Oct 2015 #10

    thanks @bcronje it works for me
      My ComputerSystem Spec


 
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