missing battery meter

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  1. Posts : 12
    Windows 10 Pro
       #11

    And after restart? Good morning btw

    Nil said:
    Good morning

    Well, that is indeed more or less what happened... Bit confusing, really... ;-)
    Now, this morning, the icon is there - even on the lock screen this time... Wonder if it will stay now...
    Is someone looking into the computers that have Win10 installed to correct these things maybe - or the computer sending info all the time? I wonder... And if yes, though it seems to help, I don't know if I like that idea... :-/
      My Computer


  2. Nil
    Posts : 10
    Win10
       #12

    After restart too... it seems to have found its way...

    But I found another glitch... Normally it should be a new post but it affects the power icon too - so I'll just go on here...
    The num lock only activates after login, it seems. A minor but irritating problem when you have numbers in your password. Win8 (another laptop) had that problem too and I had found a fix for it, unticking 'fast start' in Power Options. So I applied it to the 10. And guess what... power icon disappeared again... and the computer turned rather sluggish too as it had not done with Win8. So I undid that... Power icon is back...

    Lets see if that will correct itself too...
      My Computer


  3. Posts : 3
    Windows 10
       #13

    Same issue as the OP...


    I'm seeing some posts out there for the missing battery icon, this one being the most prominent. Not sure if a lot of people are having the same issue, but since millions of people received the upgrade recently, I'm sure we'll start seeing more posts about it.

    In any case, my battery icon is missing from the notification area/tray, and it's also grayed out for me in the settings page, and as such I can't set it to ON. I followed the FAQ on the Microsoft website, and still can't resolve the issue: I am the system administrator for my computer, so that's not the problem, and my laptop does have a battery, so that is not the problem, either.

    Unfortunately, unlike the original poster, my battery icon hasn't magically appeared, as of yet.
      My Computer


  4. Posts : 4
    Windows 10 Home
       #14

    I may have a solution for you guys. I've been looking on google and the only main post right now regarding this issue on windows 10 is yours! I went to try ojuniour's solution and realized that the device "ACPI-Compliant Control Method Battery" in device manager wasn't there for me. So I did a little digging and ran into this page. I ran a search for new devices in Device Manager and the ACPI compliant battery popped up instantly, but it would disappear on reboot. So I read down the thread and the Microsoft support guy replying to the question suggested that the person needed to upgrade the battery driver from the manufacturer.

    So I went to my laptops manufacturer page (gateway) and loaded up the downloads, and there was no downloadable driver for the battery on the website. Just before I left the site, I took a look around on the download page, and something caught my eye: a BIOS update from 2011 that "Fixes 'Microsoft ACPI-Compliant Control Method Battery' was disappeared in device management at B710 CPU". I did not have this issue on this olderish laptop which came with windows 7, but maybe windows 8 caused this issue (was released in 2011) and so an update was put forward. The laptop is a Gateway NV57H fyi.

    I downloaded and installed this BIOS update, and the battery was back! Now, it seems like the OP was not missing his battery device in the device manager, because he said he has tried resetting the two that ojuniour suggested and it didn't work. But this may be an issue that affects different computers differently. I don't think it would hurt to go take a look for any available BIOS updates for your laptop!! I haven't seen anyone say they've found a solution that works yet, so I thought I'd send my process your way and maybe it can help one of you guys! Good luck! :)
    Last edited by coreyw2000; 01 Aug 2015 at 22:24.
      My Computer


  5. Posts : 12
    Windows 10 Pro
       #15

    hmm... i found a bios - but wouldn't allow an update as I'm on Windows 10.
      My Computer


  6. Posts : 3
    Windows 10
       #16

    The BIOS update worked!


    coreyw2000 said:
    I may have a solution for you guys. I've been looking on google and the only main post right now regarding this issue on windows 10 is yours! I went to try ojuniour's solution and realized that the device "ACPI-Compliant Control Method Battery" in device manager wasn't there for me. So I did a little digging and ran into this page. I ran a search for new devices in Device Manager and the ACPI compliant battery popped up instantly, but it would disappear on reboot. So I read down the thread and the Microsoft support guy replying to the question suggested that the person needed to upgrade the battery driver from the manufacturer.

    So I went to my laptops manufacturer page (gateway) and loaded up the downloads, and there was no downloadable driver for the battery on the website. Just before I left the site, I took a look around on the download page, and something caught my eye: a BIOS update from 2011 that "Fixes 'Microsoft ACPI-Compliant Control Method Battery' was disappeared in device management at B710 CPU". I did not have this issue on this olderish laptop which came with windows 7, but maybe windows 8 caused this issue (was released in 2011) and so an update was put forward. The laptop is a Gateway NV57H fyi.

    I downloaded and installed this BIOS update, and the battery was back! Now, it seems like the OP was not missing his battery device in the device manager, because he said he has tried resetting the two that ojuniour suggested and it didn't work. But this may be an issue that affects different computers differently. I don't think it would hurt to go take a look for any available BIOS updates for your laptop!! I haven't seen anyone say they've found a solution that works yet, so I thought I'd send my process your way and maybe it can help one of you guys! Good luck! :)
    Thanks coreyw2000, your suggestion worked. I visited the manufacturer website and downloaded the latest BIOS update, rebooted the computer, and the battery icon is there. Very nice work.
      My Computer


  7. Nil
    Posts : 10
    Win10
       #17

    Just an update on this... since the last time I was here, the num lock on the initial login screen and the battery icon are having a ball on a merry go round, I think... I have either one or the other... only once both of them worked for about 10 seconds, I think... and then the icon disappeared again... Trying to live with it till there's a solution...
      My Computer


  8. Nil
    Posts : 10
    Win10
       #18

    Just realized someone had a solution - so I tried the Acer update site > nothing remotely close... In fact, no updates... Will have a look around...
      My Computer


  9. Nil
    Posts : 10
    Win10
       #19

    The BIOs thing is a bridge too far for me, I'm afraid... and I'm not sure if it will solve the problem permanently anyway. Browsing for other solutions I bumped into the Microsoft ACPI thingy and tried it again. You don't even have to uninstall it... If you scan for new hardware, the icon comes up... but when you reboot, it's gone again...

    What I also found out is that Win8 had the same problem (mine hasn't - different Acer laptop, not this one) for some people...

    When I look into the properties of the system tray where you can customize it, there is no power icon at all. The funny part is that at the moment I am looking at it after another Microsoft APCI scan but it does not come into the system tray list.

    Somehow, somewhere there must have been a mix-up with desktop and laptop versions maybe? Far fetched? I'm not sure, really. Before installing the upgrade I have been browsing the comments of 'early birds, the insiders, and at a certain moment the desktops apparently had acquired a battery icon and the laptops had none... Maybe Microsoft should take a step back and have a look if not something of that episode kind of found its way down to us?...
      My Computer


  10. Posts : 4
    Windows 10 Home
       #20

    Nil, what's your laptop make and model?
      My Computer


 

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