Windows 10: My 2.0 USB port is considered 3.0 ? How to fix this?

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  1. Posts : 16
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
       30 Nov 2017 #1

    My 2.0 USB port is considered 3.0 ? How to fix this?


    my keyboard and mouse has errorcode 24 i believe, i mean it worksbut randomly is stops working for a moment(at least my mouse).And i went to troubleshoot the 2 devices and it keeps telling me to change to 2.0 usb port, which i did ,and they were there to begin with,but it does not fix this error.
    What i tried so far:~
    driver updates
    windows clean installation
    buying a new mouse
    anti-virus
      My ComputerSystem Spec

  2.    30 Nov 2017 #2

    Check colour of usb port divider - if it is black, port is usb2, if it is blue, it is usb3.
      My ComputerSystem Spec


  3. Posts : 16
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       30 Nov 2017 #3

    ye i know, i mentioned it is connected to the correct ones, i even tried switching em
      My ComputerSystem Spec

  4. f14tomcat's Avatar
    Posts : 37,127
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       30 Nov 2017 #4
      My ComputersSystem Spec


  5. Posts : 16
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       30 Nov 2017 #5

    yes
      My ComputerSystem Spec

  6. f14tomcat's Avatar
    Posts : 37,127
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       30 Nov 2017 #6

    gameerik said: View Post
    yes
    Try something.....no guarantee. Go to Device Manager. Check the option up top to "Show hidden devices". Go down to Portable Devices and expand it. See if you show any non-connected greyed-out devices. If so, delete (uninstall) them. Reboot.

    Click image for larger version. 

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  7. Posts : 16
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       30 Nov 2017 #7

    It didn't fix it, however this happened when i turned on view hiddenClick image for larger version. 

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    note: theese are 2 pictures put next to each other : before and after turning hidden ones visible
      My ComputerSystem Spec

  8.    30 Nov 2017 #8

    Here's a SevenForums thread that discusses a similar problem and presents a BIOS update as a potential fix: Device Manager - PS/2 Mouse PS/2 Keyboard Solved - Windows 7 Help Forums.
    Perhaps this might also apply to your situation as well?
    HTH,
    --Ed--
      My ComputersSystem Spec


  9. Posts : 16
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       30 Nov 2017 #9

    I hope so, my motherboard is also from that company
      My ComputerSystem Spec


  10. Posts : 16
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       30 Nov 2017 #10

    Now the bios file isn't recognized x) .I extraxted the zip to the usb, which is formated to fat32.
      My ComputerSystem Spec


 
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