Windows 10: NO SOUND after Windows 10 1709 FCU update

  1.    27 Nov 2017 #1

    NO SOUND after Windows 10 1709 FCU update


    The troubleshooter suggest I download the Microsoft HD Audio driver, but I have not been successful. Currently I have realtek speakers, so I attempted to look for updated drivers again unsuccessful.
      My ComputerSystem Spec

  2.    27 Nov 2017 #2

    You can always find the latest RealTek drivers here, linked in Brink's sticky thread in this forum: Latest Realtek HD Audio Driver Version - Windows 10 Forums.
    HTH,
    --Ed--
      My ComputersSystem Spec

  3.    27 Nov 2017 #3

    Thanks. I downloaded it and nothing happened still no sound. BTW did I mention I was new to this?
      My ComputerSystem Spec


  4. Posts : 324
    Windows 10 Home 64-bit Edition
       28 Nov 2017 #4

    Have you tried updating through the Device Manager?
      My ComputersSystem Spec

  5.    28 Nov 2017 #5

    What is the exact Dell model number. With Inspiron 15 I assume a laptop model. e.g. my Inspiron 15 is model "5577".
    I can cross reference what you need.

    Posting a screenshot of the Device manager, Sound, Video and Game Controllers section is also helpful.
    How to Upload and Post Screenshots and Files at Ten Forums Tutorials
      My ComputersSystem Spec

  6.    28 Nov 2017 #6

    mrt9753 said: View Post
    The troubleshooter suggest I download the Microsoft HD Audio driver, but I have not been successful. Currently I have realtek speakers, so I attempted to look for updated drivers again unsuccessful.
    I am getting this on my Desktop , with the Realtek Soundcard , so I Iet the troubleshooter run , say no to the Enhancements , say no to the offered MS HD Audio File (keep current driver) , it goes to the next step where it "fixes" a missing Default Audio format and everything is fine again....for a while ....next reboot? been getting it since FCU too.

    The Trouble Shooter details say a Service is not running so perhaps something to check too............

    Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. At least one of these services isn't running.
      My ComputerSystem Spec

  7.    28 Nov 2017 #7

    Press the Win key+R and type services.msc and press enter. Scroll down to Windows Audio and the Windows Audio End Point Builder services Double click each one and change Startup type to Automatic, and Start each Service.
      My ComputerSystem Spec


 

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