Windows 10: Windows 10 audio issues Solved

  1.    26 Nov 2017 #1

    Windows 10 audio issues


    Hello, I have an ASUS X556UV gaming laptop, win10 home, bought it new about 9 months ago.
    Is anyone else having audio issues on windows 10?
    I've noticed that whenever I adjust the audio volume while youtube is playing (no mater the browser),
    the video pauses and the sound goes something like freezing/buzzing. Most times I have to pause the video by clicking and then re-click to play. Some times within 3 seconds the video and audio are playing again normally without me having to manually do it. Same goes with VLC and other media players, but they resume normally on their own.
    Also, when running some games, like CoD Advanced Warfare, adjusting the volume or plugging/unplugging my headset will cause the audio to crash completely. By that I mean the computer and games run normally, only without any sound.
    My solution to that is to open audio properties and manually disable the main audio device. Then enable it again and everything is back to normal. Click image for larger version. 

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    As soon as I noticed the issue, I tried a quick research online , several times, to find a solution, and made sure the drivers
    are up to date. But I didn't find any solution, so I gave up. To this day, I just assumed that is a flaw of win10.
    If someone in this forum can give a stable solution it would be great.
      My ComputerSystem Spec

  2.    27 Nov 2017 #2

    In 90% of the time freezes and buzzes are not usually audio card failure symptom but a result of slow hard drive reads caused by disk errors / bad sector candidates / high disk activity / fragmentation . Try to check your hard-drive using scan disk , also try to re-install mother board chipset drivers .

    Sound crashes during playing games might be an audio driver in-compatibility correct where you have 3 options that may solve your problem :
    1 - Disable driver updates through windows update service then uninstall your sound card driver and agree to delete it from driver store then await windows to install microsoft generic high definition sound driver and await for a major driver update from vendor since their driver dates back to 2015 while laptop is 2017 make which is them being pretty careless and outdated when it comes to updating their drivers
    2 - Reinstall their driver where it might solve your issue as a matter of an earlier corruptions that happened to one of its files , driver might be found here , make sure you turn off driver updates through windows update again because device would be pretty much outdated
    3 - Install Realtek generic high definition audio driver from their official web from here and again you have to disable driver updates through windows update

    PS : What sort of a gaming laptop comes only with an Intel graphics ?
    Last edited by nIGHTmAYOR; 28 Nov 2017 at 03:38.
      My ComputerSystem Spec


 

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