Windows 10: Windows 10 not booting up

  1.    21 Nov 2017 #1

    Windows 10 not booting up


    Hi,
    Before I mention the current issue I am having, I would like to state a few things that have happened recently.
    - Windows updates are failing to download and install
    - My NVIDIA drivers weren't reinstalling.
    - Random freezes
    -
    It all started yesterday when I got home, I turned on my laptop to find that it was all laggy and that games and programs were freezing from time to time. The first thing I decided to do was to uninstall my graphics card driver, so I went ahead and did that although when my laptop booted up again, it wasn't installed. So I manually installed the drivers. Yeah, that went fine. Then the NVIDIA GeForce Experience app stopped work and wouldn't open.
    Basically after that, I've been able to boot up once, and ever since that boot up I've been getting BSOD's such as "KERNAL INPAGE ERROR" "CRITICAL PROCESS DIED" <- Process was during windows updates. After that it was "UNMOUNTABLE BOOT VOLUME".
    After receiving those BSODs, I've been unable to boot into windows. Sometimes seeing "No Bootable device".
    As I'm writing this, I am downloading a windows 10 installation file which I'll use a USB to boot windows up on.
    Laptop Specs:
    Windows 10 Home
    8gb ram
    nvidia GeForce 940mx 2gb dedicated vram
    1TB HDD
    intel core i5-7200U 2.5GHz
    Edit: Managed to somehow managed to get to the "Advanced Startup options" although System restore and some others don't work. cmd works however I can't chkdsk /f c: as I get the error "Cannot open volume for direct access"
    I see these options:
    Advanced Startup Options (What It Is How to Use It)


    EDIT: I can no longer boot via a usb - I used to be able to. It now asks me to install windows from boot.
      My ComputerSystem Spec

  2.    21 Nov 2017 #2

    Hi,
    If you can't boot into Windows:
    Please download and create Kyhi's bootable disk from the top of the Software and Apps section here.
    Boot your PC from it and
    a. run HD Tune (Health) and post the result.
    b. post a screenshot of your partitions using Minitool Partition Wizard expanding all columns as necessary.

    Do you know your Windows build?

    managed to get to the "Advanced Startup options" although System restore and some others don't work.
    It sounds as though you have a problem with the Recovery partition- it's not correctly associated with Win 10.
    Again could be disk problems.
    Sometimes seeing "No Bootable device".
    - could be disk or a hardware problem.
      My ComputerSystem Spec


  3. Posts : 20,795
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Nov 2017 #3

    Please update the system specs in the "My Computer" section:
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums



    If it was bugcheck 0x77 Kernel stack inpage error or bugcheck 0x7A Kernel data inpage error that could be due to a disk cabling, failing RAM or bad blocks and if so you will want to run chkdsk x /f /r on the system partition and Memtest86+ version 5.01.

    For bugcheck 0xEF Critical process died to determine the cause usually requires a debugger such as windbg. So once you have a bootable computer you can run the DM log collector to post a zip for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums

    The windows 10 iso may allow you to fix the OS using command prompt commands including registry repair. The Kyhi boot recovery will allow running software to test the drive and has been a reliable method to recover many failed drives.

    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My ComputerSystem Spec


 

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