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#11
I'm surprised you even got windows 10 to work on that laptop. It's not supported (7 and Vista) and because of that your are using windows 10 generic drivers. This may be the root cause of your issue. You might want to try and install all your necessary and needed drivers in compatibility mode. If that will even work. You might want to check your BIOS version and update that as well.
If this were mine: I would factory reset the laptop. Check BIOS and update to latest version (version 212 is the latest), and I would leave it at that.