Dot Matrix Printer Stopped Working After Update

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  1. Posts : 2
    Windows 7 Pro
       #31

    Thanks to everyone for the info. Removing those windows security updates sorted my problems out with Epson dot matrix printers. Hope you guys get sorted as well
      My Computer


  2. Posts : 1
    win10
       #32

    sorry but command line not work wby?
      My Computer


  3. Posts : 2
    Windows 7 Pro
       #33

    Is there a way to prevent Win 10 from doing this update? Has microsoft done a patch for this as yet?
      My Computer


  4. Posts : 1
    Windows7
       #34

    Uninstalling update KB4048957 is really saved my day. Thanks for the help
      My Computer


  5. Posts : 1
    Win 10
       #35

    Same issues with dot matrix on win 7 pc's. They are connected with a IP to Parallel convertor. Removed the Update and still will not print. was fine until 2 days ago.
      My Computer


  6. Posts : 27,183
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #36

    Thox88 said:
    Hi, I'm new here. Desperate to make a thread regarding this issue.
    Yesterday (15 November 2017), I installed an update
    2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
    2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)

    And bunch of other Microsoft Office update. But I think one of these update is the main culprit of my problem.
    Today, my dot matrix printer Epson LX-310 can't print any work document. Switching to other non dot-matrix printer will print without any problem. Tried with POS printer and inkjet printer.
    I tried with my other work computer which got updated too, and this problem persists. First I think my LX-310 is faulty, but after testing with my Epson LX-300, same problem happened. When I tried with a laptop runs Win10 that didn't upgraded yet, it prints without any problem.
    The document will sit in queue, and then dissappear, indicating that it has finished printing. But printer doesn't move. Connection using USB. My PC didn't have print port.
    Anyone experienced this problem? Is there any workaround, since these updates can't be uninstalled.
    This problem is ruining my work since I can't print any invoice.

    Thank you.
    Edit for additional note: Drivers already up to date. No problem in driver.
    Botched Windows Updates Break Down Dot Matrix Printers
      My Computers


  7. Posts : 27,183
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #37

    Also:
    After installing this update, some Epson SIDM and Dot Matrix printers cannot print on x86 and x64-based systems:

    Microsoft and Epson have determined the cause of the issue and are working on a solution. This problem is not related to the printer driver, so installing current or older print drivers will not resolve the issue.
    Microsoft will provide an update in an upcoming release.
      My Computers


  8. Posts : 2
    win10 home
       #38

    Solved


    After i uninstall KB4048955 everything work well..

    dont active autoupdate for several time

    hopefully help u guys
      My Computer


  9. Posts : 1
    Windows 7
       #39

    Originally Posted by Frank9x9

    I came across this same problem yesterday on a Window7 machine. After a system restore then manually installing updates. (Testing Dot matrix each time, I isolated KB4048957 as the culprit. I uninstalled it via "programs and features". I checked for updates again after restarting. De-selected KB4048957 and then right-clicked and selected "Hide". This I believe stops it installing again until a fix is created. Hope this helps.

    follow the same steps, the printing can back to normal, thanks
      My Computer

  10.   My Computer


 

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