Dot Matrix Printer Stopped Working After Update

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  1. Posts : 6
    Windows 10 64-Bit
       #1

    Dot Matrix Printer Stopped Working After Update


    Hi, I'm new here. Desperate to make a thread regarding this issue.
    Yesterday (15 November 2017), I installed an update
    2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
    2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)

    And bunch of other Microsoft Office update. But I think one of these update is the main culprit of my problem.
    Today, my dot matrix printer Epson LX-310 can't print any work document. Switching to other non dot-matrix printer will print without any problem. Tried with POS printer and inkjet printer.
    I tried with my other work computer which got updated too, and this problem persists. First I think my LX-310 is faulty, but after testing with my Epson LX-300, same problem happened. When I tried with a laptop runs Win10 that didn't upgraded yet, it prints without any problem.
    The document will sit in queue, and then dissappear, indicating that it has finished printing. But printer doesn't move. Connection using USB. My PC didn't have print port.
    Anyone experienced this problem? Is there any workaround, since these updates can't be uninstalled.
    This problem is ruining my work since I can't print any invoice.

    Thank you.
    Edit for additional note: Drivers already up to date. No problem in driver.
      My Computer


  2. Posts : 1
    Windows 7 and 10
       #2

    Hello , same problem here, i have 40 computers in my firm with dot matrix , my costumers are upset i can`t print invoices to them,this is outrageous..............
      My Computer


  3. Posts : 6
    Windows 10 64-Bit
    Thread Starter
       #3

    saintneo said:
    Hello , same problem here, i have 40 computers in my firm with dot matrix , my costumers are upset i can`t print invoices to them,this is outrageous..............
    Yeah, and internet is not making any buzz yet about this problem. Never experienced problem with Windows Update, and this bug is so annoying.
    The last bug I encountered is USB error when open xls file, but it got fixed in the latest update. I wonder how long this problem gonna last, since I can't do my work. My data is in the upgraded PC and I can't print any invoice yet.
      My Computer


  4. Posts : 3
    windows 7,windows 10,server 2012,2016
       #4

    hi guys,,

    im also facing the same problem...i restored my systems to previous date...any other solutions ??????please replay
      My Computer


  5. Posts : 6
    Windows 10 64-Bit
    Thread Starter
       #5

    rajeshxman said:
    hi guys,,

    im also facing the same problem...i restored my systems to previous date...any other solutions ??????please replay
    You are lucky you have Restore Point. I never made a restore point.
    No one expects they screwed up a simple printing execution in USB port.
      My Computer


  6. Posts : 4
    Win10
       #6

    I have the same problem, the only workaround I found is using "net use LPT2 \\pc\printer" and install printer and point it to LPT2 on another PC without the update.
      My Computer


  7. Posts : 44
    Windows 10 Pro
       #7

    Hi there

    I can confirm my Dot Matrix printers are broken. LQ310, LX300, LQ2180 and LQ2190 are all unresponsive.
      My Computer


  8. Posts : 1
    Windows 10
       #8

    I also had the same problem this morning, and now it works after I delete Security Update for Microsoft Windows (KB4048953), I hope, maybe, it can help any people who face the same problem...:)
      My Computer


  9. Posts : 3
    Windows 10
       #9

    The cause is kb4048954, uninstall this and printing will wotk again.
    In windows 8.1 the update is kb4048958.
      My Computer


  10. Posts : 44
    Windows 10 Pro
       #10

    magonia said:
    The cause is kb4048954, uninstall this and printing will wotk again.
    In windows 8.1 the update is kb4048958.
    Uninstall or system restore. I can't find it on some of the systems.
      My Computer


 

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