Windows 10: Dot Matrix Printer Stopped Working After Update

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  1.    17 Nov 2017 #31

    Thanks to everyone for the info. Removing those windows security updates sorted my problems out with Epson dot matrix printers. Hope you guys get sorted as well
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  2.    17 Nov 2017 #32

    sorry but command line not work wby?
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  3.    17 Nov 2017 #33

    Is there a way to prevent Win 10 from doing this update? Has microsoft done a patch for this as yet?
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  4.    17 Nov 2017 #34

    Uninstalling update KB4048957 is really saved my day. Thanks for the help
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  5.    17 Nov 2017 #35

    Same issues with dot matrix on win 7 pc's. They are connected with a IP to Parallel convertor. Removed the Update and still will not print. was fine until 2 days ago.
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  6. Cliff S's Avatar
    Posts : 21,636
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       17 Nov 2017 #36

    Thox88 said: View Post
    Hi, I'm new here. Desperate to make a thread regarding this issue.
    Yesterday (15 November 2017), I installed an update
    2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
    2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)

    And bunch of other Microsoft Office update. But I think one of these update is the main culprit of my problem.
    Today, my dot matrix printer Epson LX-310 can't print any work document. Switching to other non dot-matrix printer will print without any problem. Tried with POS printer and inkjet printer.
    I tried with my other work computer which got updated too, and this problem persists. First I think my LX-310 is faulty, but after testing with my Epson LX-300, same problem happened. When I tried with a laptop runs Win10 that didn't upgraded yet, it prints without any problem.
    The document will sit in queue, and then dissappear, indicating that it has finished printing. But printer doesn't move. Connection using USB. My PC didn't have print port.
    Anyone experienced this problem? Is there any workaround, since these updates can't be uninstalled.
    This problem is ruining my work since I can't print any invoice.

    Thank you.
    Edit for additional note: Drivers already up to date. No problem in driver.
    Botched Windows Updates Break Down Dot Matrix Printers
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  7. Cliff S's Avatar
    Posts : 21,636
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       17 Nov 2017 #37

    After installing this update, some Epson SIDM and Dot Matrix printers cannot print on x86 and x64-based systems:

    Microsoft and Epson have determined the cause of the issue and are working on a solution. This problem is not related to the printer driver, so installing current or older print drivers will not resolve the issue.
    Microsoft will provide an update in an upcoming release.
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  8.    20 Nov 2017 #38


    After i uninstall KB4048955 everything work well..

    dont active autoupdate for several time

    hopefully help u guys
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  9.    21 Nov 2017 #39

    Originally Posted by Frank9x9

    I came across this same problem yesterday on a Window7 machine. After a system restore then manually installing updates. (Testing Dot matrix each time, I isolated KB4048957 as the culprit. I uninstalled it via "programs and features". I checked for updates again after restarting. De-selected KB4048957 and then right-clicked and selected "Hide". This I believe stops it installing again until a fix is created. Hope this helps.

    follow the same steps, the printing can back to normal, thanks
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  10.   My ComputerSystem Spec

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