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  1.    4 Days Ago #1
    Join Date : Feb 2016
    Posts : 87
    Windows 10

    Boot loop


    I am helping a handicapped person with cerebral palsy who uses an old PC running Windows XP because her software can only run on XP. Unfortunately her PC just went into a boot loop where the PC boots up and then goes to the Windows screen to select: - "Microsoft Windows XP" - "Microsoft Windows Recovery Console" If I select Microsoft Windows XP, the Windows XP screen appears to tell me the system was closed badly and select an option (safe boot, etc.) Whichever one I select, the Windows XP splash screen appears for a second and then the system reboots. I have rescue CDs from Acronis and from EaseUS backup. I can boot up from either one but after their initial screens and their option screen appears, the monitor again goes blank with no input. 1. I changed monitors. No difference. 2. I considered that the Windows graphic driver went bad or the graphics burnt but then why do images appear on bootup and only fail when windows starts and the monitor goes blank? 3. I have system image backups but have no way to access the external drive on which I have them because my rescue CDs don't reach the point where I can select the backup to use. Is there any way to get out of this dilemna? Any help appreciated.
      My ComputerSystem Spec
  2.    4 Days Ago #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Hi Curious. I guess the question becomes what kind of help.

    First thing I would do is download and create a bootable copy of Ubuntu. Don't install it on the XP machine, they use to have an option to "Test Drive". See if this boots. If it does you can use the tools to copy user data out of machine.

    Then depending on outcome..... If you want to clean install you will need XP Service pack 3 and the drivers. Depending on machine these very well are available at vendor site. Some vendors will send you recovery software for nominal dollars. Otherwise you may be into one of those driver sites. I saw in one most from a very knowledgeable source they used drivermax.

    Bleeping computer had a link to an ISO.

    https://www.bleepingcomputer.com/for...at-needs-them/

    and PCRiver

    https://pcriver.com/operating-system...#disqus_thread

    I checked PCriver on urlvoid.com and no immediate hits. That said I haven't used either.

    MAYBE another member has a link to a known good iso or I could post on my Onedrive site.

    The other alternative would be to use Ubuntu. It is safer, its free, it has firefox and you can use LibreOffice as a free office suite. That said not sure what other programs the person you are helping has.


    Ken
      My ComputerSystem Spec
  3.    4 Days Ago #3
    Join Date : Feb 2016
    Posts : 87
    Windows 10
    Thread Starter

    Thank you. Excellent suggestions. I will try them. I am suspecting this maybe a hardware issue. Will see. (I tried to give you a thumbs up but it told me that I should spread it around before I could give it to you again).
      My ComputerSystem Spec
  4.    4 Days Ago #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Please let us know how it goes.
      My ComputerSystem Spec
  5.    3 Days Ago #5
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703
      My ComputerSystem Spec
  6.    3 Days Ago #6
    Join Date : Feb 2016
    Posts : 87
    Windows 10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Please let us know how it goes.
    I've determined it is the graphic "card" that went bad and the graphics are embedded in the motherboard. So it does not make sense to fix. I will try to use Oracle's Virtual box to emulate Windows XP for her on a modern PC. Now I have to find a Windows XP iso which I can install without having to pay for a new XP license. Appreciate your help. I'm not a PC guru. Edit: I'm downloading the installer from Bleeping computer and see how everything works.
      My ComputerSystem Spec
  7.    3 Days Ago #7
    Join Date : May 2016
    Posts : 718
    Windows 10 Pro

    Hey CK.....I see that all those links are for the SP's either 1, 2 or 3. Where is the actual OS for download? Does the SP's have the OS? From what I remember those are only SP with out the OS.
      My ComputerSystem Spec
  8.    3 Days Ago #8
    Join Date : Feb 2016
    Posts : 87
    Windows 10
    Thread Starter

    I found an iso. It's clean according to malwarebites and I am now installing it as an emulation (Oracle Virtual Box) in my W10 laptop to test. Next I'll see if her programs will install in the emulation. If they do and work correctly I will buy her a modern desktop and set things up for her.
    I'm 78 years old and not a pc guru so I really appreciate the help you are giving so kindly and freely. The person I am helping adores her computer and that is why I'm trying so hard to help her. It's her main entertainment.
      My ComputerSystem Spec
  9.    3 Days Ago #9
    Join Date : Feb 2016
    Posts : 87
    Windows 10
    Thread Starter

    Quote Originally Posted by Plankton View Post
    Hey CK.....I see that all those links are for the SP's either 1, 2 or 3. Where is the actual OS for download? Does the SP's have the OS? From what I remember those are only SP with out the OS.
    The one I downloaded from pcdriver.com is the entire os. (632,640 kb) Once it is installed I'll check if it has the sps.
      My ComputerSystem Spec
  10.    3 Days Ago #10
    Join Date : May 2016
    Posts : 718
    Windows 10 Pro

    Quote Originally Posted by Curious View Post
    The one I downloaded from pcdriver.com is the entire os. (632,640 kb) Once it is installed I'll check if it has the sps.
    Nice.....keep me posted.
      My ComputerSystem Spec

 
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