Please help me get my active subwoofer working in win10! Thanks ALLOT!

temp0rary · 13 Nov 2017

Hello. I would really appreciate some help with getting my active sub-woofer to work with my krk's. I have this sound card and these ports:

ASUS PRIME Z270-A https://www.quietpc.com/images/produ...orts-large.jpg

I have connected everything right, and it works in linux straight out of the box. Both subwoofer and krk's.
Got my sub in the sub/c port and krk/speakers in the green one. Everything just works in linux.

But in windows i have these two options.
https://i.imgur.com/m2NOOVZ.jpg

The Digital output sometimes show the bars but no sound in the subwoofer. And i tried the realtek driver from their site and DTS audio followed, but it does not even recognize the orange/sub port and only the green one. Kinda annoying actually. (Windows do show that some port was plugged in, in a message, but nothing more.) I wish windows would just work...

If i check settings the digital output have the orange one, and the speakers also have the orange/sub one but also the green and some other one. 3 total.

Any idea how i get my subwoofer to work? Does win 10 even support 2.1 audio? Speakers and a subwoofer? Might need another driver, but i downloaded from the asus site drivers with my soundboard so that should work, and should not be the issue here...
Why is digital output even silent with the subwoofer, but shows bars moving in windows? As i wrote, linux works fine straight away. Thanks!

Caledon Ken · 13 Nov 2017

Hi temp0rary. Welcome to the TenForums @temp0rary

So I assume you still have the realtek driver and software install. In your systray, notification area do you have an icon for the realtek audio manager. If so, double click. Then check out the panels within.

Ken

temp0rary · 13 Nov 2017

Caledon Ken said:

Hi temp0rary. Welcome to the TenForums @temp0rary

So I assume you still have the realtek driver and software install. In your systray, notification area do you have an icon for the realtek audio manager. If so, double click. Then check out the panels within.

Ken

Hi. What should i check for? The sub port is not recognized in it. Only the green port.

temp0rary · 13 Nov 2017

Here. I just took screen shots of how it looks right now with my system after a fresh install again of the drivers:

1 https://i.imgur.com/jLarSQX.jpg
2 https://i.imgur.com/r8l4Led.jpg

Hope that helps.

Caledon Ken · 13 Nov 2017

That is the window 10 panels. Look in systray for something else that looks like a speaker. I think you are looking for the Realtek Audio Manager.

Ken

temp0rary · 13 Nov 2017

Caledon Ken said:

That is the window 10 panels. Look in systray for something else that looks like a speaker. I think you are looking for the Realtek Audio Manager.

Ken

Thanks Ken. I know what you mean..
https://i.imgur.com/dih1Rxu.jpg

But what should i look for to get the sub working? They are at two different "channels" now or what you say.. One is digital output and other one are speakers. I need to combine them or something else? The audio manager have never made a pop up with the sub and only the green port and speakers. Thanks again

edit: The speakers do always work in audio manager. Green port. But the orange is the one i need to get working also. Nice to have a subwoofer with them.

Caledon Ken · 13 Nov 2017

You are using analog. Click on the little arrow beside Stereo in speaker configuration. What options are there?

temp0rary · 13 Nov 2017

Caledon Ken said:

You are using analog. Click on the little arrow beside Stereo in speaker configuration. What options are there?

Awesome. I used stereo. But now i tried 5.1 sound instead even if i have two speakers and a sub.. I got a test tone to sound in windows and audio manager actually.

But tried playing some music and it did not work. Might need to restart the computer.

Right now i have this:
Settings = https://i.imgur.com/STPaVtC.jpg

My settings right now = https://i.imgur.com/nKX01LD.jpg

... Worked in the test. Can test a song when i restart. Thanks.

temp0rary · 13 Nov 2017

Caledon Ken said:

You are using analog. Click on the little arrow beside Stereo in speaker configuration. What options are there?

Alright.. I can play around tomorrow. But i got a test signal, so that's good. But should i use 5.1 sound? I just got stereo speakers. Also.. The sub should play when i play music, but it don't seem to do that right now. Thanks for the help.

I'm glad i did get a test signal anyways. Then it can be fixed eventually.

edit: I messed around with the drivers a while ago and made all ports in one driver in speakers also. I could try that one day, and then set it to 5.1... So the ports are under one driver in windows. I'm not sure if the subwoofer should be under digital output. (And speakers under speakers.) Perhaps... I don't know much about it.

Also, the default device and the default communication device, i don't know much about it either.

bobkn · 13 Nov 2017

As far as I know, the Realtek drivers don't support a 2.1 configuration.

The normal use of a 2.1 system is to use the stereo jack. The low frequencies are separated and sent to the sub by the external system. I'm not sure why things are set up that way; they certainly support a separate sub output for 5.1 or 7.1 channel systems.

What sub do you have? If it supports line-level stereo inputs, you can use a splitter to send the stereo signal into it. The sub will mix the signals to mono and use that. You'd control the low frequencies with the low pass control on the sub. That wouldn't be as good as an active crossover, but it would permit you to boost the lows using a sub.

(My own main desktop has a pair of Kef Eggs. They have their own subwoofer output, so that's what I use. They also accept a USB input, so I'm not using any sound card at all.)