Windows 10: Audio dead, touchscreen not working, after upgrade

  1.    1 Week Ago #1

    Audio dead, touchscreen not working, after upgrade


    After upgrading from windows 8.1 to Windows 10 touchscreen stopped working, audio isn't working, battery icon doesn't show on the taskbar, and that's the things that I've discovered till now. Solutions on the internet haven't worked, Asus doesn't have a driver update for it, Device Manager doesn't even show touchscreen.

    I don't know if there is a solution for all this, or is it boding a bad experience and so I should roll back to Windows 8?
      My ComputerSystem Spec

  2.    1 Week Ago #2

    Boot into Setup (Bios) under Advanced or Integrated Peripherals. Look for Touch Screen or some such, if it is disabled, using your Arrow and Enter key Enable it.
    Go to the Asus support/download drivers site, https://www.asus.com/us/search/results.aspx?SearchKey=%20transformer%20t100&SearchType=Products&Category=2-in-1-PCs&IsSupport=False&Page=1 find your model # and download any drivers you need from the Device Manager. You may need to update to the latest Bios. If all else fails contact Asus Support.
      My ComputerSystem Spec

  3.    1 Week Ago #3

    spunk said: View Post
    Boot into Setup (Bios) under Advanced or Integrated Peripherals. Look for Touch Screen or some such, if it is disabled, using your Arrow and Enter key Enable it.
    Go to the Asus support/download drivers site, https://www.asus.com/us/search/results.aspx?SearchKey=%20transformer%20t100&SearchType=Products&Category=2-in-1-PCs&IsSupport=False&Page=1 find your model # and download any drivers you need from the Device Manager. You may need to update to the latest Bios. If all else fails contact Asus Support.
    There was no option for touchscreen. It's as if the computer thinks there is no touchscreen and no audio chip. This is very strange.
      My ComputerSystem Spec

  4.    1 Week Ago #4

    Are there any yellow flags in the Device Manager?
    Under Display, what does it say? Please upload a Screenshot of Device manager with Networking and Display expanded.
    Did you download the drivers for your model from the ASUS page?
      My ComputerSystem Spec

  5.    1 Week Ago #5

    spunk said: View Post
    Are there any yellow flags in the Device Manager?
    Under Display, what does it say? Please upload a Screenshot of Device manager with Networking and Display expanded.
    Did you download the drivers for your model from the ASUS page?
    Click image for larger version. 

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    Also, recent update made it build 1709, shouldn't it be 18smth?
      My ComputerSystem Spec

  6.    1 Week Ago #6

    Ahhh, I missed that this is a tablet and not a laptop.
    Is the computer in Tablet Mode?
    To find out what version of Windows 10 you are running, press the Win Key+R and type Winver and press enter.
      My ComputerSystem Spec

  7.    1 Week Ago #7

    spunk said: View Post
    Ahhh, I missed that this is a tablet and not a laptop.
    Is the computer in Tablet Mode?
    To find out what version of Windows 10 you are running, press the Win Key+R and type Winver and press enter.
    I did a new clean install. The problem persists. But currently it's Version 1709 Build 16299.15 (but it's currently updating). Touchscreen doesn't work, whether in tablet mode or not?

    Update: no difference . This is really strange. It cannot identify an Audio chip and says no pen or touch is available for this display.
    Last edited by Martel; 1 Week Ago at 07:22.
      My ComputerSystem Spec

  8.    1 Week Ago #8

    Okay after a couple of driver updates for the Intel processors touch is more or less back.
      My ComputerSystem Spec

  9.    1 Week Ago #9

    Great! If this solved your problem, please click the Thumbs UP icon in the lower Left under My Computer.
      My ComputerSystem Spec

  10.    5 Days Ago #10

    spunk said: View Post
    Great! If this solved your problem, please click the Thumbs UP icon in the lower Left under My Computer.
    The Audio still isn't working
      My ComputerSystem Spec


 

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