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  1.    1 Week Ago #51
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    There were no reported incompatibility issues in the event logs.

    There were 5 unexpected crashes.
    None were bsod.

    These were some of the event viewer warning events:

    Code:
    Event[358]:
      Log Name: System
      Source: Microsoft-Windows-NDIS
      Date: 2017-11-08T12:52:02.984
      Event ID: 10400
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The network interface "Realtek PCIe GBE Family Controller" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver detected that its hardware has stopped responding to commands. This network interface has reset 1 time(s) since it was last initialized.
    Code:
    Event[434]:
      Log Name: System
      Source: Tcpip
      Date: 2017-11-08T12:58:54.447
      Event ID: 4291
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The network adapter with hardware address 54-35-30-D2-7C-11 has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
    Code:
    Event[2261]:
      Log Name: System
      Source: BTHUSB
      Date: 2017-11-13T15:33:01.713
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The local adapter does not support an important Low Energy controller state to support peripheral mode.  The minimum required supported state mask is 0x491f7fffff, got 0x1fffffff.  Low Energy peripheral role functionality will not be available.
    Code:
    Event[2187]:
      Log Name: System
      Source: AFD
      Date: 2017-11-13T06:39:51.905
      Event ID: 16001
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    A TDI filter (\Driver\rwpvcy) was detected. This filter has not been certified by Microsoft and may cause system instability.
    Code:
    Event[1946]:
      Log Name: System
      Source: i8042prt
      Date: 2017-11-12T20:08:40.657
      Event ID: 17
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The device sent an incorrect response(s) following a keyboard reset.
      My ComputerSystem Spec
  2.    1 Week Ago #52
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by zbook View Post
    There were no reported incompatibility issues in the event logs.

    There were 5 unexpected crashes.
    None were bsod.

    These were some of the event viewer warning events:

    Code:
    Event[358]:
      Log Name: System
      Source: Microsoft-Windows-NDIS
      Date: 2017-11-08T12:52:02.984
      Event ID: 10400
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The network interface "Realtek PCIe GBE Family Controller" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver detected that its hardware has stopped responding to commands. This network interface has reset 1 time(s) since it was last initialized.
    Code:
    Event[434]:
      Log Name: System
      Source: Tcpip
      Date: 2017-11-08T12:58:54.447
      Event ID: 4291
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The network adapter with hardware address 54-35-30-D2-7C-11 has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
    Code:
    Event[2261]:
      Log Name: System
      Source: BTHUSB
      Date: 2017-11-13T15:33:01.713
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The local adapter does not support an important Low Energy controller state to support peripheral mode.  The minimum required supported state mask is 0x491f7fffff, got 0x1fffffff.  Low Energy peripheral role functionality will not be available.
    Code:
    Event[2187]:
      Log Name: System
      Source: AFD
      Date: 2017-11-13T06:39:51.905
      Event ID: 16001
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    A TDI filter (\Driver\rwpvcy) was detected. This filter has not been certified by Microsoft and may cause system instability.
    Code:
    Event[1946]:
      Log Name: System
      Source: i8042prt
      Date: 2017-11-12T20:08:40.657
      Event ID: 17
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: WaynesPC
      Description: 
    The device sent an incorrect response(s) following a keyboard reset.
    Thanks zbook,
    what do they mean? Any significance to the upgrade to 1703/09 and battery issue?
      My ComputerSystem Spec
  3.    1 Week Ago #53
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,106
    Windows 10 Pro Build 1703

    Sorry no. I know way back I ordered one for a supplier in Montreal, which shipped from overseas, and it last 9 months.

    The most recent battery I bought I bought from Interstate Batteries.
      My ComputerSystem Spec
  4.    1 Week Ago #54
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Sorry no. I know way back I ordered one for a supplier in Montreal, which shipped from overseas, and it last 9 months.

    The most recent battery I bought I bought from Interstate Batteries.
    thanks. I'll go down to this dealer I know of in Mississauga, then
    keesadad
      My ComputerSystem Spec
  5.    1 Week Ago #55
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    In our forum we typically fix more critical event viewer problems. All of the above we don't ordinarily fix.
    Event Message:
    TDI (Transport Driver Interface) free guide
    Again the event viewer was generally clean and no significant battery issues or incompatibility issues were found using the find feature.
      My ComputerSystem Spec
  6.    1 Week Ago #56
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by zbook View Post
    In our forum we typically fix more critical event viewer problems. All of the above we don't ordinarily fix.
    Event Message:
    TDI (Transport Driver Interface) free guide
    Again the event viewer was generally clean and no significant battery issues or incompatibility issues were found using the find feature.
    After reading those two links, I understand completely,
    thanks for the more than fitting explanation. lol
    keesadad
      My ComputerSystem Spec
  7.    1 Week Ago #57
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by keesadad View Post
    thanks. I'll go down to this dealer I know of in Mississauga, then
    keesadad
    So I researched some more by going to Staples got reference from them, but appalled that both Battery Depot and BattPit have horrible customer satisfaction numbers Went to the Mississauga repair dealer, but his supplier couldn't get me the battery so I ended up buying a "used-but-like-new" battery from amazon.ca. In worst case I can return it.

    So I'm going to wait for delivery, if it works I'll upgrade BIOS. I'll leave this post until a solution is found, or the computer gets dumped in the garbage. Frustrated that this ASUS is turning out worse than my last two (Toshiba, Dell)
    thanks again for all your help.
    keesadad
      My ComputerSystem Spec
  8.    1 Week Ago #58
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Have problem running on battery since upgrade to 1703


    May have solved this one, finally. After all the different attempts to find the cause and/or solution, I finally ordered a new battery (more on this below). When I got it today, I installed it- it showed approx 60% charged when installed - and let it charge. Took at least 2 hours to get to 100% BUT it did get to 100%. I then followed instructions to recalibrate on this site, and that is currently where it lies. Laptopt works on the battery, it is on battery as I type this, has gone into hibernation a few times, but is still working. I will mark it solved after I have re-charged it again.
    About the battery- difficult to get recommendations on where to buy but I tried 3: Amazon .ca, since I live here, Battery Depot, think that's USA, and BattPit, which ships from Canada but may cover USA as well. I looked at customer ratings for the last two, and sad to say they were not very good. I checked Amazon.ca,
    found one battery in their "used" section- $60 for a battery of $79 list, no shipping for a total savings of more than $30 Cdn. It shipped in two days.
    This is the second time I have purchased a used product from Amazon- last summer it was a Camp Chef
    camping stove at a savings of $150 on a list of over $400. That one arrived with a slightly damaged box no damage to the stove, the battery arrived in a new box with the battery in a sealed plastic bag.
    I will confirm closing this item after I have finished the calibration.
    Thanks to all who have helped, I will post thumbs up again, if I can.
    keesadad from Mississauga, ON.
      My ComputerSystem Spec
  9.    6 Days Ago #59
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,106
    Windows 10 Pro Build 1703

    Hey great news. As I said I used Interstate Batteries. There is one at Hwy 50 and Hwy 7 (Queen). Take care.
      My ComputerSystem Spec

 
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