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  1.    1 Week Ago #11
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Okay, my wife's Asus Laptop has both those devices. Microsoft AC Adapter using a Microsoft driver dated 2006-06-21, version 10.0.16299.15 and the device name Microsoft ACPI-Compliant Control Method Battery using the same driver date and version.

    The same for my HP laptop and my Dell. Now my Dell has two Control Method Batteries. I deleted one, scanned for new hardware and it re-installed.

    My wife's laptop is using the Power4Gear Battery plan. What is your using?

    Did you check Advance Power settings?

    Start > Settings > System . Power & sleep > Additional power options on right in full screen > click "change plan settings" beside plan being used > Change advanced power settings > near bottom of list in window that opens.

    Simple to do.


      My ComputerSystem Spec
  2.    1 Week Ago #12
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Did you check out battery settings in advance power options.

    I believe Asus just sent you two exe's, right?
    Don't think I answered this: Yes I did, didn't see anything that related, in my opinion, to this battery issue. There were some quite low "actions if battery reaches" values, like 5% and 7%, but they are "standard", or at least I didn't set them
    like that. But that reminds me: I no longer got warnings about low battery, the laptop just turned off.
      My ComputerSystem Spec
  3.    1 Week Ago #13
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Okay, my wife's Asus Laptop has both those devices. Microsoft AC Adapter using a Microsoft driver dated 2006-06-21, version 10.0.16299.15 and the device name Microsoft ACPI-Compliant Control Method Battery using the same driver date and version.
    mine are the same as hers. Interesting, does that point to a "worn down battery" ?
    re advance battery options see my post just prior.
      My ComputerSystem Spec
  4.    1 Week Ago #14
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    You need to go back and look in detail. The first one is critical action and it can be set to shutdown or nothing or hibernate.

    Please look at each one carefully.

    Your battery could be dead or deadish. I have an HP laptop and the battery is fried. I left in because it lifts rear of laptop. Then along came one major upgrade which removed the do nothing option. Plugged in or not the battery would burp and the device powered down. Had to remove battery, even when plugged in.
      My ComputerSystem Spec
  5.    1 Week Ago #15
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    You need to go back and look in detail. .
    Power and Sleep 30 minutes on battery, never plugged in
    Balanced plan modified Plugged In Never, On battery 20 minutes turn off display, 30 minutes put to sleep
    Power buttons on battery, hibernate if using power button or sleep button, shut down if closing lid
    plugged in shut down, hibernate, shut down
    Closing the lid, similar to power buttons
    Turn off hard drive 10 minutes on battery, 20 minutes plugged in
    Sleep 30 minutes on battery, never plugged in
    Hybrid sleep On for both
    Battery specific critical, shut down low battery level 10% both critical battery level 10% both
    low battery notification On on both (but I wasn't getting)
    Low battery action on battery, hibernate, never plugged in
    Reserve battery level 15% on both (think I changed that from 5%
    Last edited by keesadad; 1 Week Ago at 15:30.
      My ComputerSystem Spec
  6.    1 Week Ago #16
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    I would not jump to that conclusion.

    Check settings, make sure it notifies, set what to do on levels and monitor. So you are not waiting all afternoon set some number very high for test purposes and monitor. Then reset.

    You will find cheap batteries online with emphasis on cheap. Lots will be OEM look a likes. Not saying don't buy but by with eyes wide open.
      My ComputerSystem Spec
  7.    1 Week Ago #17
    Join Date : Apr 2017
    Posts : 8,784
    windows 10 professional version 1607 build 14393.969 64 bit

    This is not a battery test method but it has information on the battery that can indicate its charge status.
    So it is an indirect method to test the battery.
    If the battery should be fully charged and it displays low numbers then it indicates a failing battery or charging system.

    Two laptops were just tested.
    1) normal battery
    2) failed battery
    For the failed battery the computer lights blink indicating a failed battery.
    And the bios battery check indicate failed battery.

    The computer with the good battery displayed:
    Design Capacity 65520
    Last Full Charge 65520

    The computer with the failed battery displayed:
    Design Capacity 16250
    Last Full Charge 16250

    If this method is useful let us know and I'll provide the commands to view this battery information.
      My ComputerSystem Spec
  8.    1 Week Ago #18
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Hi zbook. Excellent diagnostic stuff you post.

    Could you post this battery procedure, please.

    Ken
      My ComputerSystem Spec
  9.    1 Week Ago #19
    Join Date : Sep 2015
    Posts : 79
    windows 10 64 bit v1607 v1709 (6/11/17)
    Thread Starter

    Quote Originally Posted by zbook View Post
    This is not a battery test method but it has information on the battery that can indicate its charge status.So it is an indirect method to test the battery. ....For the failed battery the computer lights blink indicating a failed battery. ....And the bios battery check indicate failed battery.If this method is useful let us know and I'll provide the commands to view this battery information.
    I would like to know how to check these, but after further reading and manual checking...".... orange blinking battery indicator indicates a "battery with less than 10% charge". My task bar is showing 93% charge, not 10 or less. Seems like notifications not working properly and battery definitely not close to 30%
      My ComputerSystem Spec
  10.    1 Week Ago #20
    Join Date : Apr 2017
    Posts : 8,784
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and type or copy and paste this command:
    C:\Windows\system32>powercfg -energy -output c:/energy-report.html

    For 60 seconds it will record data.

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>powercfg -energy -output c:/energy-report.html
    Enabling tracing for 60 seconds...
    Observing system behavior...
    Analyzing trace data...
    Analysis complete.

    Energy efficiency problems were found.
    20 Errors
    19 Warnings
    120 Informational

    See c:\energy-report.html for more details.

    C:\Windows\system32>

    When the tracing has completed open file explorer > this PC > local C: > look below the folders for energy-report > right click and choose a browser to view the report > scroll down to the section in white and look for battery > post the results into the thread.
      My ComputerSystem Spec

 
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