Windows 10: Dell XPS Laptop CPU Slow!

  1.    2 Weeks Ago #1

    Dell XPS Laptop CPU Slow!


    Hi everyone,

    I have a Dell XPS 13 laptop model 9360 with 16gb RAM and 512gb SSD @ Intel I7-7500u with max of 2.70GHz and Turbo Boost to 3.50GHz.

    I don't know why the processor maxes out at 2.18GHz and the utilization rate never passes 75%...I doubled checked that Intel Turbo Boost is enabled in my BIOS and my maximum processor state is 100% under Power Options.

    I am very confused and stuck at why this happens..Any suggestions or comments?

    Thanks in advance!
      My ComputerSystem Spec

  2.    2 Weeks Ago #2

    trying using Dell drivers for all devices you have , if no improvement contact dell support or consult their forums .
      My ComputerSystem Spec

  3.    2 Weeks Ago #3

    All they told me is it is a motherboard problem..Is there is any setting I can change? It is a new laptop so the motherboard shouldn't be damaged.
      My ComputerSystem Spec

  4.    2 Weeks Ago #4

    (delete)
      My ComputerSystem Spec

  5.    1 Week Ago #5

    try installing windows 8.1 see if problem persist , windows 10 attempt alot of un-explainable in-controllable settings to elongate battery life and that mostly revolve on caping cpu use , your hardware might be part of the selected pool for experimenting a.k.a insiders program , so you might just want to downgrade for a while till they have all these under development blahs sorted .
      My ComputerSystem Spec


 

Related Threads
Slow boot problem on Dell optiplex i7 3770 in Performance & Maintenance
i am having a weird problem, i have a desktop pc which is dell optiplex 9010 with i7 3770 and single 4gb ram slot and hitachi 7200rpm hdd. The problem is that my desktop pc takes minutes to boot. I have tried to boot the same windows from the same...
Dell laptop locks up in General Support
I have a Dell E6500 which locks up when left idle for some period of time. This computer was sold new with Vista. When I bought it used it came with Windows 7 Professional. I have since upgraded it to Windows 10 Professional. I have...
dell laptop loading slow in Performance & Maintenance
hi, guys I have a laptop Inspiron M5040 , resonantly downloaded windows 10 , installed solid state drive, running avast anti virus /free malwarebyes and Malwarebytes Anti-Exploi, always check for windows updates, when I surf from...
Dell Laptop goes off in General Support
could someone please explain what might be happening, in brief, while working on my laptop, it suddenly goes off, and I cant get it to switch back on, so I take the battery out and after few seconds I try to switch it back on, no go, then after a...
I feel frazzled and abandoned. Since downloading the Windows 10 update last week my laptop has been rendered completely useless. I can boot it up, sign into windows but in less than 3 minutes I receive the new equivalent of the blue screen of...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:36.
Find Us