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#11
Do you have Realtek HD Manager in control panel or on taskbar ?
I go to control panel. I see nothing on the taskbar.
If you are sure you have Realtek sound chip than it would be best to install new drivers for it, try here: Latest Realtek HD Audio Driver Version - Windows 10 Forums
I am trying to take a screenshot to share what I have. However, I guess I do not know how.