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  1.    2 Weeks Ago #31
    Join Date : Jul 2014
    Serbia
    Posts : 10,465
    W10 Insider + Linux

    Quote Originally Posted by txstoby View Post
    I downloaded Windows 10 and later drivers. I then extracted them. But now I do not know how to install. I am sorry that I am such a newbie.
    Go to Device manager, choose Realtek driver, update driver and point it to folder you extracted drivers to. It should install them automatically.
      My ComputersSystem Spec
  2.    2 Weeks Ago #32
    Join Date : Aug 2015
    Posts : 51
    windows 10
    Thread Starter

    Ok I did all of that and restarted. I still have no headphone sound. I plugged in the jack but no sound, only from the speakers.
      My ComputerSystem Spec
  3.    2 Weeks Ago #33
    Join Date : Mar 2017
    Posts : 5,873
    64-bit Windows 10 Pro

    You should have something like the image below Device manger

    Click image for larger version. 

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Views:	3 
Size:	33.3 KB 
ID:	162633
      My ComputerSystem Spec
  4.    2 Weeks Ago #34
    Join Date : Aug 2015
    Posts : 51
    windows 10
    Thread Starter

    Click image for larger version. 

Name:	Capture.PNG 
Views:	17 
Size:	22.5 KB 
ID:	162635
      My ComputerSystem Spec
  5.    2 Weeks Ago #35
    Join Date : Aug 2015
    Posts : 51
    windows 10
    Thread Starter

    Ok I got the headphones to show up in device manager, but even when connected they show to be unplugged. So no sound.
      My ComputerSystem Spec
  6.    2 Weeks Ago #36
    Join Date : Mar 2015
    Stockport UK
    Posts : 2,782
    Wndows 10 x64 Home version 1709

    txstoby when your headset was working did it use the Realtek drivers? or have you got a USB headset ? Whichever try going to control panel/sound and see what options you have. If it shows your headset there then select it as the default device. If that works then when you unplug the headset the speakers should take over.
      My ComputerSystem Spec
  7.    2 Weeks Ago #37
    Join Date : Aug 2015
    Posts : 51
    windows 10
    Thread Starter

    In control panel in playback, it only shows the speakers and does not show the headphones. In recording, it shows some grayed out headphones with a red check. I do not have any options.
    When I use the troubleshooting tool, it shows no problems with the jack plugged in. What good is a troubling shooting tool if it does not at least show that there is no sound from the headphones.
      My ComputerSystem Spec
  8.    2 Weeks Ago #38
    Join Date : Aug 2015
    Posts : 51
    windows 10
    Thread Starter

    Here's what you need to do;
    Plug in your headphones
    Right-click the speaker icon in the system tray and go to 'Sounds'
    In the playback tab, right-click the default speakers and select show disabled devices and show disconnected devices. Your headphones should now appear here.

    My headphones are plugged in.
    I have right-clicked the speaker icon in the system tray and went to 'Sounds'
    In the playback tab, I right-clicked the default speakers and selected show disabled devices and show disconnected devices. The headphones do not show up.
      My ComputerSystem Spec
  9.    2 Weeks Ago #39
    Join Date : Aug 2015
    Posts : 51
    windows 10
    Thread Starter

    Is my best bet to uninstall any driver associated with the sound system then reinstall a new driver? If so can anyone tell me step by step how to uninstall the current drivers?
      My ComputerSystem Spec
  10.    2 Weeks Ago #40
    Join Date : Aug 2015
    Posts : 51
    windows 10
    Thread Starter

    Can the female jack be bad? Can you repair the jack?
      My ComputerSystem Spec

 
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