How to repair USBXHCI driver not loading...

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  1. Posts : 187
    Windows 10 Pro 64Bit
       #1

    How to repair USBXHCI driver not loading...


    I ran autoruns and is says USBXHCI driver File not found: C:\WINDOWS\System32\drivers\USBXHCI.SYSI checked to see if the driver was in C:\WINDOWS\System32\drivers\USBXHCI.SYS and it is.So it may me corrupt. How can I get a fresh one installed on windows 10...Thanks...
      My Computer


  2. Posts : 30,120
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Raner.

    Did you run sfc /scannow to see if it reported any corruption?

    Ken
      My Computer


  3. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    In addition to the above open administrative command prompt and type:
    Dism /online /cleanup-image /restorehealth
    Report into the thread the results of the sfc and the dism commands.
    Open device manager > click view > show hidden devices > expand USB controllers > on each row right click then left click properties > left click driver tab > left click driver details
    When you find the driver > update and or scan for hardware changes
      My Computer


  4. Posts : 187
    Windows 10 Pro 64Bit
    Thread Starter
       #4

    Hi Ken...
    Just ran sfc /scannow, Got this info from the log. See what you think is going on... Thanks...
    2017-11-04 21:38:39, Info CSI 00005b6d [SR] Cannot repair member file [l:11]'USBXHCI.SYS' of dual_usbxhci.inf, version 10.0.15063.296, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, type [l:14]'dualModeDriver' in the store, file is missing
    2017-11-04 21:38:39, Info CSI 00005b6e [SR] Cannot repair member file [l:23]'configurationclient.dll' of Microsoft-Windows-ConfigurationClient, version 10.0.15063.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
    2017-11-04 21:38:39, Info CSI 00005b6f@2017/11/5:02:38:39.658 Primitive installers committed for repair2017-11-04 21:38:39, Info CSI 00005b70 [SR] Cannot repair member file [l:11]'USBXHCI.SYS' of dual_usbxhci.inf, version 10.0.15063.296, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, type [l:14]'dualModeDriver' in the store, file is missing2017-11-04 21:38:39, Info CSI 00005b71 [SR] This component was referenced by [l:80]'Package_1385_for_KB4041676~31bf3856ad364e35~amd64~~10.0.1.8.4041676-3735_neutral'
    2017-11-04 21:38:39, Info CSI 00005b72 [SR] This component was referenced by [l:81]'Package_3955_for_KB4041676~31bf3856ad364e35~amd64~~10.0.1.8.4041676-12307_neutral'2017-11-04 21:38:39, Info CSI 00005b73@2017/11/5:02:38:39.673 Primitive installers committed for repair
    2017-11-04 21:38:39, Info CSI 00005b74@2017/11/5:02:38:39.673 Primitive installers committed for repair
    2017-11-04 21:38:39, Info CSI 00005b75 [SR] Cannot repair member file [l:23]'configurationclient.dll' of Microsoft-Windows-ConfigurationClient, version 10.0.15063.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
    2017-11-04 21:38:39, Info CSI 00005b76 [SR] This component was referenced by [l:163]'Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~~10.0.15063.0.Microsoft-Windows-Client-Features-Package-AutoMerged-base-Deployment'
    2017-11-04 21:38:39, Info CSI 00005b77 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\configurationclient.dll; source file in store is also corrupted
      My Computer


  5. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #5

    Raner said:
    I ran autoruns and is says USBXHCI driver File not found: C:\WINDOWS\System32\drivers\USBXHCI.SYSI checked to see if the driver was in C:\WINDOWS\System32\drivers\USBXHCI.SYS and it is.So it may me corrupt. How can I get a fresh one installed on windows 10...Thanks...
    Look in your BIOS and make sure USB XHCI is enabled...

    How to repair USBXHCI driver not loading...-xhci-bios-setting.png

    I believe it needs to be enabled for USB 3.0 devices. See this thread - What does XHCI hand-off mean? - [Solved] - Motherboards

    That said, make sure you have your motherboard's SATA drivers installed for the controller. Probably ASMedia SATA driver.
      My Computers


  6. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    To fix this and possibly other corruption perform an in place upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials

    1) create a bootable windows 10 iso
    Download Windows 10
    2) Power on the computer
    3) open file explorer
    4) insert the windows 10 iso into any USB port
    5) identify the drive for the windows 10 iso within file explorer
    6) click on the drive and launch setup or setup.exe
    7) follow the rest of the steps using the text and images in this link:
    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials
      My Computer


  7. Posts : 187
    Windows 10 Pro 64Bit
    Thread Starter
       #7

    Hi Zbook... Here is the Dism /online /cleanup-image /restorehealth

    C:\WINDOWS\system32>Dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[===========================95.5%======================= ]
    Error: 0x800f081fThe source files could not be found.Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos Videos DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logC:\WINDOWS\system32>
    Here are the errors in the log...
    2017-10-23 17:52:10, Info DISM DISM Package Manager: PID=6192 TID=12504 Error in operation: (null) (CBS HRESULT=0x80070002) - CCbsConUIHandler::Error
    2017-10-23 17:52:10, Error DISM DISM Package Manager: PID=6192 TID=9824 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070002)
    2017-10-23 17:52:10, Error DISM DISM Package Manager: PID=6192 TID=9824 Failed processing package changes - CDISMPackageManager::WindowsUpdateCleanup(hr:0x80070002)
    2017-10-23 17:52:10, Error DISM API: PID=8304 TID=832 Failed to clean up Window update - CCleanupSessionCommandObject::InternalExecute(hr:0x80070002)
      My Computer


  8. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #8

    zbook said:
    To fix this and possibly other corruption perform an in place upgrade repair:
    It would be much easier to follow my suggestion first. Doesn't take much time, simple, Faster. If that doesn't work, than try the above. Start with easy and move from there with an OS reinstall being last resort.
      My Computers


  9. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #9

    Raner said:
    Hi Zbook... Here is the Dism /online /cleanup-image /restorehealth
    I'm gathering step #5 is a no-go???
      My Computers


  10. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    This is not an OS reinstall. You should not lose any files or applications.
    The missing file may be able to be repaired by other DISM commands:
    Use DISM to Repair Windows 10 Image Performance Maintenance Tutorials
    The in place upgrade is relatively easy.
    It can be done with or without a bootable windows 10 iso.
    It can be performed directly from the Microsoft web site.
    The USB method is preferred as it allows you to use the USB to fix most computers that can't boot.

    Make sure you do not click on install as this is the method to perform a clean install (delete partitions, format, make an unallocated drive, reinstall windows.
    Instead look in the left lower corner and click "repair your computer"
      My Computer


 

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