1.    2 Weeks Ago #1
    Join Date : Jan 2016
    Posts : 10
    windows 10

    usb printers not being detected


    Hi, I have a new HP pc upgraded from windows 7 to windows 10 and it does not detect the usb printers plug into it.

    I've tried 2 hp printers with it. All the other usb devices connected do work.

    Any ideas?

    Thanks,
    Joe
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : May 2016
    Posts : 744
    Windows 10 Pro

    More than likely you will have to uninstall said printer and then reinstall it. Same thing happened to my HP printer. Once I did that it all worked as it should.
      My ComputerSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Oct 2015
    Posts : 245
    Windows 10

    [QUOTE=merlin2049er;1193955]Hi, I have a new HP pc upgraded from windows 7 to windows 10 and it does not detect the usb printers plug into it.

    I've tried 2 hp printers with it. All the other usb devices connected do work.

    Any ideas?

    Thanks,
    Joe[/QUOT
    Pl check my thread of 1 day ago. It may solve your problem. I do not know how to paste link of my thread here, so you have to check yourself.
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,041
    Windows 10 Pro

    What is the make and model # of the HP Printer?
    Most printers need you to download the driver from the their web site
    HP Technical Support, Help, and Troubleshooting | HP® Customer Support.
    During the driver install, it will tell you when to plug in the USB Cable to the computer.
    If you already have the printer USB cable plugged in, Press the Win key+X and choose Device Manager, if there are any devices with yellow flags, right click them and Uninstall it. Now remove the USB cable from the Computer end and restart the computer, and download the driver from the HP site and follow the instructions.
      My ComputerSystem Spec

 


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