1.    3 Weeks Ago #1
    Join Date : Oct 2015
    Posts : 245
    Windows 10

    After upgrading to fall creator, Printer not working


    Yesterday, I upgrade windows to fall creator and now my HP 1020 Plus printer (2017 Mfg) is not working. I ran the MS troubleshooter but it did not find any problem.
      My ComputerSystem Spec
  2.    3 Weeks Ago #2
    Join Date : May 2016
    Posts : 764
    Windows 10 Pro

    Uninstall it and then download a fresh copy of the driver/software and then reinstall it.

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
      My ComputerSystem Spec
  3.    3 Weeks Ago #3
    Join Date : Oct 2015
    Posts : 245
    Windows 10
    Thread Starter

    Quote Originally Posted by Plankton View Post
    Uninstall it and then download a fresh copy of the driver/software and then reinstall it.



    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    Thanks, I will try it tomorrow and then will let you know.
      My ComputerSystem Spec
  4.    3 Weeks Ago #4
    Join Date : Oct 2015
    Posts : 245
    Windows 10
    Thread Starter

    Quote Originally Posted by Plankton View Post
    Uninstall it and then download a fresh copy of the driver/software and then reinstall it.

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    I uninstalled the printer and printer driver. Then I went to HP website but the driver at the site was of old date 2016. I downloaded again but before installing I attached the printer again and checked device manager and found that their was no question mark on printer which means that the fall creator update has driver included. I gave the print command and it was successful.

    I think this post will be useful for others who may be facing same type of problem.

    The conclusion, uninstall the printer and driver and when you will attach printer again, Windows will automatically assign driver to it.

    Thanks for the Hint.
      My ComputerSystem Spec

 


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