You can delete the upper filters via the Registry if you are comfortable doing that........

ImgBurn is a very light program and probably the best burning software available and it is free.......if you decide to go via ImgBurn I will gladly post a couple of screen shots showing the "filter loading order" and the step to delete them......I will keep an eye on this thread to see how you are doing....

Since you are able to see the CD disc it might just be that you have the DVD laser going bad but in both drives at the same time.....that would be a hell of a coincidence.....