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  1.    3 Weeks Ago #1
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit

    How can I update my BIOS?


    After the Fall Creators Update, my mom's PC (The 2nd PC under my Specs) has been having issues. When I shut it down, it acts as if its restarting whenever I press the power button to power it back up again.

    It has an American Megatrends BIOS. I looked up their beep codes, and 1 short beep means DRAM Refresh failure. I am wondering if a BIOS update will fix it.

    The latest BIOS update for this PC is from 2015 which I don't know how to install. Acer has listed a not so helpful tutorial on how to do it.

    Should I take the RAM out and put it back in?

    Thanks, in advance!
      My ComputersSystem Spec
  2.    3 Weeks Ago #2
    Join Date : May 2015
    Central IL
    Posts : 4,221
    Mac OS Sierra

    Only if the OEM of the computer or Motherboard manufacturer if you built the machine, has issued a update. If you are getting errors, has nothing to do with a bios update. May be dust or a failing motherboard.
      My ComputerSystem Spec
  3.    3 Weeks Ago #3
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    I’m not getting any errors. Acer has not released any updates since 2015. I don’t know how to update the BIOS to the latest as the instructions are complicated.
      My ComputersSystem Spec
  4.    3 Weeks Ago #4
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    It just beeps at startup.
      My ComputersSystem Spec
  5.    3 Weeks Ago #5
    Join Date : May 2016
    Posts : 718
    Windows 10 Pro

    This is for an Acer laptop....but the procedure is same......

      My ComputerSystem Spec
  6.    3 Weeks Ago #6
    Join Date : May 2015
    Central IL
    Posts : 4,221
    Mac OS Sierra

    Quote Originally Posted by Jesse Williams View Post
    I’m not getting any errors. Acer has not released any updates since 2015. I don’t know how to update the BIOS to the latest as the instructions are complicated.
    Then you most likely have the update if it matches what Acer has out there. You state that you think that it is the RAM, pull it, blow it out and see if reseating the RAM fixes it. If not, you may have a dead machine and will have to go through figuring out if it is something else.
      My ComputerSystem Spec
  7.    3 Weeks Ago #7
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by bro67 View Post
    Then you most likely have the update if it matches what Acer has out there. You state that you think that it is the RAM, pull it, blow it out and see if reseating the RAM fixes it. If not, you may have a dead machine and will have to go through figuring out if it is something else.
    The BIOS isn't the latest. The current BIOS dates from 2014. The updated BIOS is from 2015. But I don't know how to install it, since the instructions for that version is complicated.
      My ComputersSystem Spec
  8.    3 Weeks Ago #8
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by Plankton View Post
    This is for an Acer laptop....but the procedure is same......

    @Plankton, the BIOS that it wants me to install has to be installed by restarting the computer and booting into the BIOS and then flashing it. It will not let me do it from the desktop.
      My ComputersSystem Spec
  9.    3 Weeks Ago #9
    Join Date : Apr 2017
    Posts : 8,634
    windows 10 professional version 1607 build 14393.969 64 bit

    This is a link for boots:
    List of PC brands with their corresponding hot-keys
    Boot to the bios and update the bios.
    If there are instructions that you don't understand please post them into the thread.
    We can more deeply evaluate the computer by viewing the logs.
    BSOD - Posting Instructions - Windows 10 Forums
    This is a log collector that we use in the bsod forum. It will collect log files including msinfo32, dxdiag, event logs that will allow us to troubleshoot the computer

    This link is from the Acer website with information on updating the BIOS:
    https://us.answers.acer.com/app/answ...060.1508716528

    In the post above you indicated that the method was via the bios but that was seen in the Acer instructions. Were did you see that? Can you post that into the thread as it seem different than the above Acer instructions.
      My ComputerSystem Spec
  10.    3 Weeks Ago #10
    Join Date : Aug 2016
    S/E England
    Posts : 4,488
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Jesse Williams View Post
    The latest BIOS update for this PC is from 2015 which I don't know how to install. Acer has listed a not so helpful tutorial on how to do it.
    I don't know where you downloaded the bios update from, but I just got this...
    Date: 2014/05/15
    Version:P11-B0

    ...from here: https://www.acer.com/ac/en/US/conten...oduct/5175?b=1
    (you don't want P11.B4L, apparently that one is for Linux)

    If you extract the zip file you will find various folders and a Readme.pdf saying:
    Quote Originally Posted by Acer
    1. Please enter “WIN” folder and select “Flash.bat”.
    2. Please double click ”Flash.bat”.
    3. The system will prompt a command window and select “Yes” to continue process.
    Then shows a UAC prompt to allow the Windows-based flash utility to run.

    Edit: The most recent seems to be...
    Date: 2015/07/16Version: P11.B2
    ...which includes a README_WIN.pdf the same instructions.
      My ComputersSystem Spec

 
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