How can I update my BIOS?

We can look at the event logs to see if there are any problems.
BSOD - Posting Instructions - Windows 10 Forums
Also in the left lower corner search type reliability > open reliability control panel
There you can see if the computer is okay or is having problems.
Reliability Monitor is the Best Windows Troubleshooting Tool You Arent Using

zbook said:

We can look at the event logs to see if there are any problems.
BSOD - Posting Instructions - Windows 10 Forums
Also in the left lower corner search type reliability > open reliability control panel
There you can see if the computer is okay or is having problems.
Reliability Monitor is the Best Windows Troubleshooting Tool You Arent Using

CINDY-PC-Sat_10_28_2017_190113_24.zip

I have attached the dump collector files above. I had to disable my antivirus to run the program, as that's why the program wasn't wanting to run the other day.

Okay. I will check it out. It has Bluetooth on it when we first bought it. After I clean installed it, the Bluetooth adapter went away. I am now attempting to reinstall it from the drivers from Acer. If this doesn’t install the Bluetooth adapter driver, what should I do?

zbook said:

The event log did not display problems with either fast startup or hibernation.

It did display typical sleep entries:

Code:

Event[4449]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-10-28T16:39:04.266  Event ID: 42  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The system is entering sleep.Sleep Reason: System IdleEvent[4450]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-10-28T16:39:05.287  Event ID: 107  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The system has resumed from sleep.

It also has entries where is was in low power state:

Code:

Event[4453]:  Log Name: System  Source: Microsoft-Windows-Power-Troubleshooter  Date: 2017-10-28T18:26:20.883  Event ID: 1  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: Cindy-PC  Description: The system has returned from a low power state.Sleep Time: ?2017?-?10?-?28T21:39:02.837828100ZWake Time: ?2017?-?10?-?28T23:26:13.191811100ZWake Source: Device -USB Input Device

So the above indicate typical events.

I wonder if it's going to sleep mode instead of fully shutting down? I wonder if that would be why it beeps when I press the power button each morning.

This computer has had sleep issues every since we bought it. When it was under warranty, we had to send it to Acer because it wouldn't go to sleep mode while not in use when Windows 8.1 was installed.

Does anyone know how I can get Bluetooth back on this computer? It has it when we bought it. Now, it’s missing.

[QUOTE=Jesse Williams;1188758]Does anyone know how I can get Bluetooth back on this computer? It has it when we bought it. Now, it’s missing.[/

[QUOTE=Jesse Williams;1188759]

Jesse Williams said:

Does anyone know how I can get Bluetooth back on this computer? It has it when we bought it. Now, it’s missing.[/

Go to settings, Devices and click Bluetooth and check whether it's switched on, also check in Device manager and update the driver.

[QUOTE=brummyfan;1188936]

Jesse Williams said:

Go to settings, Devices and click Bluetooth and check whether it's switched on, also check in Device manager and update the driver.

@brummyfan, I don't have an option to turn Bluetooth on and there is no Bluetooth in Device Manager. But this computer had Bluetooth on it before I clean installed. The setting or Bluetooth capability is hiding somewhere.