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  1.    3 Weeks Ago #91
    Join Date : Aug 2016
    S/E England
    Posts : 4,488
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Jesse Williams View Post
    I apologize for the misunderstanding, @Bree.
    That's OK, I just wanted it on record that it wasn't my recommendation. You were so determined to try it that you read it as such. I think this is what's known as 'confirmation bias'.

    No harm done (and you've ruled out the BIOS as a cause).
      My ComputersSystem Spec
  2.    3 Weeks Ago #92
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    1 Pass for the Memory. That’s a good thing.
      My ComputersSystem Spec
  3.    3 Weeks Ago #93
    Join Date : Nov 2013
    Houston
    Posts : 2,094
    3-Win-7Prox64 2-Win10Prox64

    Hi,
    If no errors it's a good thing
      My ComputersSystem Spec
  4.    3 Weeks Ago #94
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    It's still scanning though.
      My ComputersSystem Spec
  5.    3 Weeks Ago #95
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    It says “** Pass complete, no errors, press Esc to exit **”.

    Should I press escape?

      My ComputersSystem Spec
  6.    3 Weeks Ago #96
    Join Date : Nov 2013
    Houston
    Posts : 2,094
    3-Win-7Prox64 2-Win10Prox64

    Hi,
    No.
    Repeat 5-6 more passes.
      My ComputersSystem Spec
  7.    3 Weeks Ago #97
    Join Date : Apr 2017
    Posts : 8,634
    windows 10 professional version 1607 build 14393.969 64 bit

    The event viewer displayed very frequently: Queencreek service errors.
    This Intel software I am not familiar with and maybe someone in the forum may have troubleshooted it before?
    Ordinarily we don't fix service errors unless they are related to important functions.
    For Malwarebytes it can easily be uninstalled and reinstalled to fix the 2 unexpected terminations.


    Code:
    Event[267]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-17T18:21:18.645  Event ID: 7023  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The USER_ESRV_SVC_QUEENCREEK service terminated with the following error: %%497
    Code:
    Event[2000]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-22T18:39:45.626  Event ID: 7023  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The Energy Server Service queencreek service terminated with the following error: The stream is not a tiny stream.
    Code:
    Event[2001]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-22T18:40:06.017  Event ID: 7031  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The Malwarebytes Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Code:
    Event[2013]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-22T18:50:46.238  Event ID: 7031  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The Malwarebytes Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Code:
    Event[263]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-17T18:21:17.770  Event ID: 7000  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The SystemUsageReportSvc_QUEENCREEK service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
      My ComputerSystem Spec
  8.    3 Weeks Ago #98
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    The event viewer displayed very frequently: Queencreek service errors.
    This Intel software I am not familiar with and maybe someone in the forum may have troubleshooted it before?
    Ordinarily we don't fix service errors unless they are related to important functions.
    For Malwarebytes it can easily be uninstalled and reinstalled to fix the 2 unexpected terminations.


    Code:
    Event[267]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-17T18:21:18.645  Event ID: 7023  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The USER_ESRV_SVC_QUEENCREEK service terminated with the following error: %%497
    Code:
    Event[2000]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-22T18:39:45.626  Event ID: 7023  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The Energy Server Service queencreek service terminated with the following error: The stream is not a tiny stream.
    Code:
    Event[2001]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-22T18:40:06.017  Event ID: 7031  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The Malwarebytes Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Code:
    Event[2013]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-22T18:50:46.238  Event ID: 7031  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The Malwarebytes Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Code:
    Event[263]:  Log Name: System  Source: Service Control Manager  Date: 2017-10-17T18:21:17.770  Event ID: 7000  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Cindy-PC  Description: The SystemUsageReportSvc_QUEENCREEK service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    @zbook, so what are you saying?
      My ComputersSystem Spec
  9.    3 Weeks Ago #99
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by ThrashZone View Post
    Hi,
    No.
    Repeat 5-6 more passes.
    @ThrashZone, okay.
      My ComputersSystem Spec
  10.    3 Weeks Ago #100
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    I believe that is caused from the Intel Driver Update utility. Since, Acer no longer supports the computer for future driver updates (Ex: Display driver), I installed the utility to check for out of date drivers. I also installed DriverBooster to check for out of date drivers.
      My ComputersSystem Spec

 
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