Windows 10: Windows 10 1703 Build 15063.674 Missing DVD and Bluray Burners


  1. Posts : 3
    Windows 10 Pro 1709 16299.19
       4 Weeks Ago #1

    Windows 10 1703 Build 15063.674 Missing DVD and Bluray Burners


    This computer when it wakes up from sleeping it takes about a minute to wake up. Every time after it wakes up the drives are missing at random. If I do a hardware scan from the device manager the drives return. Any help here on a solution.
    I've tried all the available hacks and nothing seems to solve the issue.
      My ComputerSystem Spec


  2. Posts : 4,050
    Windows 10 Pro Build 1703
       4 Weeks Ago #2

    Hi Harley51. Welcome to the TenForums @Harley51

    Please fill in System Specs, include Windows 10 version and build number at

    System Specs - Fill in at Ten Forums


    Before trying diagnostic procedures I always recommend that you create a backup of your data off machine, create an Image with a tool like Macrium Reflect and have bootable media that matches your current Windows environment.

    Are your restore points enabled? You may wish to invoke system restore.

    Before doing that check Windows Update history, say the last seven days and see if any drivers were delivered.

    When you say sleep is there any chance this issue is concurring when you awake from hibernation?


    Ken

    Backup and Restore with Macrium Reflect
      My ComputerSystem Spec


  3. Posts : 3
    Windows 10 Pro 1709 16299.19
    Thread Starter
       4 Weeks Ago #3

    Are your restore points enabled? Yes You may wish to invoke system restore. Doesn't help

    Before doing that check Windows Update history, say the last seven days and see if any drivers were delivered. No new drivers

    When you say sleep is there any chance this issue is concurring when you awake from hibernation? Disabled
      My ComputerSystem Spec


  4. Posts : 4,050
    Windows 10 Pro Build 1703
       4 Weeks Ago #4

    If after sleep, when a drive doesn't show, is there an actual DVD in the drive or does the drive show if you load a DVD?

    Just checked my 1709, and my DVD doesn't show. As soon as I place a disk in the drive it shows in File Explorer.
      My ComputerSystem Spec


  5. Posts : 3
    Windows 10 Pro 1709 16299.19
    Thread Starter
       4 Weeks Ago #5

    It's not the case here. The only way to get them back is thru a hardware scan in device manager.
      My ComputerSystem Spec


  6. Posts : 4,050
    Windows 10 Pro Build 1703
       4 Weeks Ago #6

    I'd report it through feedback hub.

    Check to see if there are any power mgmt tabs on the drivers in device manager.

    You might also try an inplace repair / upgrade. As you are on 1709 it will act more as an in place repair.

    I always back up my data off machine.

    Repair Install Windows 10 with an In-place Upgrade


    Ken
      My ComputerSystem Spec


 

Related Threads
I updated my Desktop with the latest Creators Update (1703 (OS Build 15063.413)) on 1st July. It has worked smoothly and without a hiccup for five days. Should I consider my updated Windows 10 as stable or wait for some more time? Suggestions...
Hello everyone. I only just signed up to the forums here, but have used them many times in the past to find answers and suggestions, I have read through many for answers to my latest Windows issue, but 98% of what I found for the slow boot problem...
howdy, back in march i had an issue with 2 or 3 startup folders n programs not starting with pc issues with an os build update to get no real help, issues either sorted them selves out or i fixed some, now the lates build has recked startup programs...
Version 1703 Build 15063 removes programs? in Windows Updates and Activation
After updating to version 1703, I noticed that programs were missing. I had previously installed the Win7Games4Win10, which brings back the old Solitaire, Freecell, etc. After the update they were completely gone. Is this something that occurs...
Could someone running this CU Pro version please run the report to see if they get the same failing results?: 128599 I did not find any issues when running the CU Home version on another rig: 128600
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:35.
Find Us