Windows 10: Duplicate Bluetooth Port

  1.    17 Oct 2017 #1

    Duplicate Bluetooth Port


    I am running Windows 10 Pro x64 on an HP laptop. I recently had to re-install windows.

    I've re-installed my HP printer via USB cable and this is working. However I normally use a bluetooth connection and at present I can't get that to work.

    I added bluetooth for the printer (it worked perfectly well before re-installing Windows) but its set up keeps going wrong in various ways depending on which "add printer" route I use.

    At present I have two duplicate entries, but different types, in the printer property's list of ports;

    BTH001 virtual........ Printer X

    BTH001 local Printer X

    As I remember the virtual one is correct, but I can't delete the local port - even having stopped printer spooling, it just keeps saying it's in use (no idea for what, I'm not using it).

    How can I get rid of this BTH001 type=local port because I think it is causing problems resulting in installation of the bluetooth printer function not working properly?
      My ComputerSystem Spec

  2.    18 Oct 2017 #2

    Well honestly I wouldn't continue in that direction if I were you . Lately though Microsoft had been pushing on us all sorts of faulty drivers via windows update , I had similar problem sending out files via Bluetooth to a phone only to find windows updated my Bluetooth driver , this was only fixed by re-installing manufacturer's Wifi driver followed by Bluetooth one as recommended by manufacturer. I suggest you just do the same .
      My ComputerSystem Spec

  3.    18 Oct 2017 #3

    I am using correct HP drivers.

    EDIT

    I shut everything down even applications that don't ever use printers. Then went back to printer properties -> ports and was able to delete the duplicate port.

    Completely re-installed the printer.

    Thanks for the help.

    I still can't get bluetooth connection to print to printer, gives print error on laptop, but none on actual printer. It's possible the bluetooth isn't connected so investigating.
    Last edited by Griffinit; 18 Oct 2017 at 13:12. Reason: New Information
      My ComputerSystem Spec


 

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