Duplicate Bluetooth Port

Griffinit · 17 Oct 2017

I am running Windows 10 Pro x64 on an HP laptop. I recently had to re-install windows.

I've re-installed my HP printer via USB cable and this is working. However I normally use a bluetooth connection and at present I can't get that to work.

I added bluetooth for the printer (it worked perfectly well before re-installing Windows) but its set up keeps going wrong in various ways depending on which "add printer" route I use.

At present I have two duplicate entries, but different types, in the printer property's list of ports;

BTH001 virtual........ Printer X

BTH001 local Printer X

As I remember the virtual one is correct, but I can't delete the local port - even having stopped printer spooling, it just keeps saying it's in use (no idea for what, I'm not using it).

How can I get rid of this BTH001 type=local port because I think it is causing problems resulting in installation of the bluetooth printer function not working properly?

nIGHTmAYOR · 18 Oct 2017

Well honestly I wouldn't continue in that direction if I were you . Lately though Microsoft had been pushing on us all sorts of faulty drivers via windows update , I had similar problem sending out files via Bluetooth to a phone only to find windows updated my Bluetooth driver , this was only fixed by re-installing manufacturer's Wifi driver followed by Bluetooth one as recommended by manufacturer. I suggest you just do the same .

Griffinit · 18 Oct 2017

I am using correct HP drivers.

EDIT

I shut everything down even applications that don't ever use printers. Then went back to printer properties -> ports and was able to delete the duplicate port.

Completely re-installed the printer.

Thanks for the help.

I still can't get bluetooth connection to print to printer, gives print error on laptop, but none on actual printer. It's possible the bluetooth isn't connected so investigating.