Windows 10: Dvd drive not showing

  1.    15 Oct 2017 #1

    Dvd drive not showing


    I am using a laptop in which dvd drive is pre installed but is not been shown neither in this pc nor in device manager. On pressing the button on dvd drive it opens and when disk is inserted and closed the voice of disk being read also comes.
      My ComputerSystem Spec


  2. Posts : 7,589
    10 Home x64 (1803) (10 Pro on 2nd pc)
       15 Oct 2017 #2

    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP Support said:
    The CD/DVD drive does not appear
    If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, then the drive is not being recognized by Windows. Use these steps to troubleshoot this condition...
    https://support.hp.com/us-en/document/c03370738
      My ComputersSystem Spec

  3.    15 Oct 2017 #3

    Bree said: View Post
    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    https://support.hp.com/us-en/document/c03370738
    I'll try.
    Thanks.
      My ComputerSystem Spec


 

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