Windows 10: How to restore sound Solved

  1. Posts : 382
    Windows 10 pro 1803/17134.112
       14 Oct 2017 #1

    How to restore sound

    I downloaded and installed a trial copy of Leawo music recorder. After installation a prompt box advised that if the system sound was off I need to reset it. The sounds are indeed off. I immediately uninstalled Leawo and rebooted. Still no sound. Checked HP diagnostics on reboot and audio worked fine, but still not on the booted system. Tried system restore, which stuck for 20 minutes until I gave up. I went to mmsys.cpl (sound) which showed nothing unusual. How can I turn the sound back on?
      My ComputerSystem Spec

  2.    14 Oct 2017 #2

    1. rt click on your tray volume icon, click Troubleshoot....
    2. rt click on your tray volume icon, click Playback devices, make sure the appropriate one is Default.
    Click Configure and Test.
    You can also wander thru Properties and check all is well.

    stuck for 20 minutes
    - was there an error message?

    If not suggest you check your disk and file system:
    a. Hard Disk Sentinel (trial)
    b. Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed
      My ComputerSystem Spec

  3. Posts : 382
    Windows 10 pro 1803/17134.112
    Thread Starter
       14 Oct 2017 #3

    Here's what I did: started system restore from boot and took a long lunch break. 2 hr later the restore worked. Sound back. But some other settings lost. So I need to schedule restore backups at least every 2 days.
      My ComputerSystem Spec

  4.    14 Oct 2017 #4

    You can do that.. Tutorial section.

    Windows 10 Tutorial Index Tutorials
    search for
    system restore
    Click image for larger version. 

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      My ComputerSystem Spec

  5. Posts : 382
    Windows 10 pro 1803/17134.112
    Thread Starter
       14 Oct 2017 #5

    I had, until my last computer crashed, a program that provided a user interface for sys restore. It's the only one I didn't back up, it just fell through the cracks, and now I can't remember the name. If you have a clue please let me know.
      My ComputerSystem Spec

  6.    15 Oct 2017 #6

    This is the revised script Brink created. Some found it didn't work. I still use an older one from 7 forums days I think.

    (Found by searching the tutorial index)

    Create System Restore Point shortcut in Windows 10 Customization Tutorials

    The one I still use is
      My ComputerSystem Spec

  7. Posts : 19,328
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Oct 2017 #7

    How come you have to make frequent system restores?
    The software that caused the problem was uninstalled.
    What happens after each restore?
    The sound was restored?
    What is not working that restores are needed?

    Open device manager > click view > show hidden devices > look for any item that displays a yellow triangle with a black exclamation mark or any unknown device. If you see either one please post an image into the thread.

    For many HP computers reinstalling the high definition audio CODEC fixes the sound.
    On the HP website enter the computers serial or product number and operating and download a fresh copy of the audio drivers.
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    If the codec is not seen for windows 10 see if it is available for windows 7 or 8.
    And if the IDT High Definition Audio CODEC is applicable to the computer's configuration please post that information into the thread.
    Then if you lose sound again see what happens with a fresh install of the CODEC.
      My ComputerSystem Spec


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