SSD Remaining Life Problem

sortajan · 13 Oct 2017

Specs:

Code:

Computer:      MSI GT72VR 6RE
CPU:           Intel Core i7-6700HQ (Skylake-H, R0)
               2600 MHz (26.00x100.0) @ 3291 MHz (33.00x99.8)
Motherboard:   MSI MS-1785
Chipset:       Intel HM170 (Skylake PCH-H)
Memory:        16384 MBytes @ 1197 MHz, 17-17-17-39
               - 8192 MB PC19200 DDR4 SDRAM - Kingston MSI24D4S7S8MB-8
               - 8192 MB PC19200 DDR4 SDRAM - Kingston MSI24D4S7S8MB-8
Graphics:      NVIDIA GeForce GTX 1070 [MSI]
               NVIDIA GeForce GTX 1070, 8192 MB GDDR5 SDRAM
Drive:         TOSHIBA THNSNJ128G8NY, 125.0 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         HGST HTS721010A9E630, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         HL-DT-ST DVDRAM GUD0N, DVD+R DL
Sound:         Intel Skylake PCH-H - High Definition Audio Controller
Sound:         NVIDIA GP104 - High Definition Audio Controller
Network:       Qualcomm/Atheros e2400 PCI-E Gigabit Ethernet Controller
Network:       Atheros/Qualcomm QCA6174 802.11ac Wireless Network Adapter
OS:            Microsoft Windows 10 Home (x64) Build 15063.674 (RS2)

I was scrolling through HWiNFO64 when I saw that, after about 9 months of use, my SSD had 22% remaining life. That was about two days ago, and it's now at 20%. Strangely, CrystalDiskInfo doesn't report my remaining life (just says 'Good') and the demo of SDLife said I'm at 100%. I'm not sure what to think or do here, and I'm starting to panic.

Fortunately, I had this report from HWiNFO64 lying around from earlier for some reason (followed by a new one).

Date: Feb 27, 2017

Code:

 [Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)]
  [01] Raw Read Error Rate:               100/Always OK, Worst: 100
  [02] Throughput Performance:            100/50, Worst: 100
  [03] Spin Up Time:                      100/50, Worst: 100
  [05] Reallocated Sector Count:          100/50, Worst: 100
  [07] Seek Error Rate:                   100/50, Worst: 100
  [08] Seek Time Performance:             100/50, Worst: 100
  [09] Power-On Hours/Cycle Count:        100/Always OK, Worst: 100 (655 hours / 27.3 days)
  [0A] Spin Retry Count:                  100/50, Worst: 100
  [0C] Power Cycle Count:                 100/Always OK, Worst: 100 (Data = 139,0)
  [A7] SSD Protect Mode:                  100/Always OK, Worst: 100
  [A8] Average Erase Count:               100/Always OK, Worst: 100
  [A9] Total Bad Block Count:             100/10, Worst: 100 (Data = 100,0)
  [AA] Grown Failing:                     100/10, Worst: 100
  [AD] Wear Leveling Count/Erase Count:   194/Always OK, Worst: 194
  [AF] Program/ECC Fail Count:            100/10, Worst: 100
  [C0] Power-Off Retract Count:           100/Always OK, Worst: 100 (Data = 7,0)
  [C2] Temperature                        71/20, Worst: 51 (29.0 °C)
  [C5] Current Pending Sector Count:      100/Always OK, Worst: 100
  [F0] Head Flying Hours:                 100/50, Worst: 100

Date: Oct 13, 2017

Code:

Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)                 
[01] Raw Read Error Rate:                                                       100/Always OK, Worst: 100
[02] Throughput Performance:                                                    100/50, Worst: 100
[03] Spin Up Time:                                                              100/50, Worst: 100
[05] Reallocated Sector Count:                                                  100/50, Worst: 100
[07] Seek Error Rate:                                                           100/50, Worst: 100
[08] Seek Time Performance:                                                     100/50, Worst: 100
[09] Power-On Hours/Cycle Count:                                                100/Always OK, Worst: 100 (4782 hours / 199.3 days)
[0A] Spin Retry Count:                                                          100/50, Worst: 100
[0C] Power Cycle Count:                                                         100/Always OK, Worst: 100 (Data = 572,0)
[A7] SSD Protect Mode:                                                          100/Always OK, Worst: 100
[A8] SATA PHY Error Count:                                                      100/Always OK, Worst: 100
[A9] Total Bad Block Count:                                                     100/10, Worst: 100 (Data = 100,0)
[AA] Available Reserved Space/Block Count:                                      100/10, Worst: 100
[AD] Wear Leveling Count/Erase Count:                                           120/Always OK, Worst: 120
[AF] Program/ECC Fail Count:                                                    100/10, Worst: 100
[C0] Unsafe Shutdown Count:                                                     100/Always OK, Worst: 100 (Data = 10,0)
[C2] Temperature                                                                62/20, Worst: 51 (38.0 °C)
[C5] Current Pending Sector Count:                                              100/Always OK, Worst: 100
[F0] Head Flying Hours:                                                         100/50, Worst: 100

Drive Remaining Life                                                            20%

This is from CrystalDiskInfo today:

Code:

----------------------------------------------------------------------------
CrystalDiskInfo 7.1.1 (C) 2008-2016 hiyohiyo
                                Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

    OS : Windows 10  [10.0 Build 15063] (x64)
  Date : 2017/10/13 23:51:08

-- Controller Map ----------------------------------------------------------
 + Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller [ATA]
   - TOSHIBA THNSNJ128G8NY
   - HL-DT-ST DVDRAM GUD0N
   - HGST HTS721010A9E630
 - Microsoft Storage Spaces Controller [SCSI]

-- Disk List ---------------------------------------------------------------
 (1) TOSHIBA THNSNJ128G8NY : 128.0 GB [0/0/0, pd1] - to
 (2) HGST HTS721010A9E630 : 1000.2 GB [1/0/0, pd1]

----------------------------------------------------------------------------
 (1) TOSHIBA THNSNJ128G8NY
----------------------------------------------------------------------------
           Model : TOSHIBA THNSNJ128G8NY
        Firmware : JYXA0101
   Serial Number : 76OS10R6TUQW
       Disk Size : 128.0 GB (8.4/128.0/128.0/128.0)
     Buffer Size : Unknown
     Queue Depth : 32
    # of Sectors : 250069680
   Rotation Rate : ---- (SSD)
       Interface : Serial ATA
   Major Version : ACS-2
   Minor Version : ----
   Transfer Mode : SATA/600 | SATA/600
  Power On Hours : 4782 hours
  Power On Count : 572 count
     Temperature : 38 C (100 F)
   Health Status : Good
        Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM, DevSleep
       APM Level : 00FEh [ON]
       AAM Level : ----
    Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 __0 000000000000 Read Error Rate
02 100 100 _50 000000000000 Throughput Performance
03 100 100 _50 000000000000 Spin-Up Time
05 100 100 _50 000000000000 Reallocated Sectors Count
07 100 100 _50 000000000000 Seek Error Rate
08 100 100 _50 000000000000 Seek Time Performance
09 100 100 __0 0000000012AE Power-On Hours
0A 100 100 _50 000000000000 Spin Retry Count
0C 100 100 __0 00000000023C Power Cycle Count
A7 100 100 __0 000000000000 SSD Protect Mode
A8 100 100 __0 000000000000 SATA PHY Error Count
A9 100 100 _10 000000000064 Total Bad Block Count
AA 100 100 _10 000000000000 Vendor Specific
AD 120 120 __0 000000000000 Erase Count
AF 100 100 _10 000000000000 Vendor Specific
C0 100 100 __0 00000000000A Unexpected Power Loss Count
C2 _62 _51 _20 003100130026 Temperature
C5 100 100 __0 000000000000 Current Pending Sector Count
F0 100 100 _50 000000000000 Vendor Specific

NavyLCDR · 14 Oct 2017

I would not trust hwinfo64. Might want to try Toshiba's own utility:
SSD Utility - SSD Management Software

CountMike · 15 Oct 2017

"Remaining Life" is not an exact number by any means, Different programs interpret it different ways. Parameters taken into account are time in service, amount written to disk, off - on cycle count but also number and/or type of errors encountered. If there are no errors like bad/relocated sector count or weak spots found, you can disregard "Remaining Life" all together.

roy111 · 15 Oct 2017

Verify if TRIM is enabled

Enable or Disable TRIM Support for Solid State Drives in Windows 10 Hardware Drivers Tutorials

Cliff S · 15 Oct 2017

For the heck of it, you can also try chkdsk C: /f then reboot.(if other than C: then no reboot is needed.)

swarfega · 15 Oct 2017

If you have a regular backup regime, you won't need to worry about end of life so much.

sortajan · 16 Oct 2017

1. Toshiba's SSD Utility says "no drives available."

2. Trim is enabled.

3. I also looked in the BIOS and can't even find an option for SMART.

4. I'm not sure if this is in any way related, but I looked in Process Monitor and found wmiprvse.exe is accessing tzres.dll like hundreds of times a second constantly. I did the trace thing in Event Viewer and got this:

Code:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WMI-Activity" Guid="{1418ef04-b0b4-4623-bf7e-d74ab47bbdaa}" /> 
  <EventID>12</EventID> 
  <Version>0</Version> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2017-10-15T18:34:25.347138800Z" /> 
  <EventRecordID>1</EventRecordID> 
  <Correlation ActivityID="{F5C2C620-FADB-4A07-9B64-422ED848656A}" /> 
  <Execution ProcessID="3904" ThreadID="5368" ProcessorID="2" KernelTime="45" UserTime="179" /> 
  <Channel>Microsoft-Windows-WMI-Activity/Trace</Channel> 
  <Computer>MSI</Computer> 
  <Security UserID="S-1-5-21-2428832878-749850303-1137951395-1001" /> 
  </System>
- <UserData>
- <Operation_Provider_Info_New xmlns="http://manifests.microsoft.com/win/2006/windows/WMI">
  <GroupOperationId>303</GroupOperationId> 
  <Operation>Provider::CreateInstanceEnum - CIMWin32 : Win32_Process</Operation> 
  <HostId>5380</HostId> 
  <ProviderName>CIMWin32</ProviderName> 
  <ProviderGuid>{d63a5850-8f16-11cf-9f47-00aa00bf345c}</ProviderGuid> 
  <Path>%systemroot%\system32\wbem\cimwin32.dll</Path> 
  </Operation_Provider_Info_New>
  </UserData>
  </Event>

So cimwin32.dll and I guess winmgmt (PID 3904).

I also don't know if it's related, but I just switched from Avast to BitDefender yesterday and in Firefox I just set the sessionstore setting to 15 minutes instead of seconds.

I'm sorry, I know I'm just vomiting out random information at this point, but I don't really know what else to do.