1.    09 Oct 2017 #1
    Join Date : Apr 2017
    Posts : 7
    10.3.1

    Lost Dell Touchpad


    I perform a clean installation of windows because thanks to latest windows update I wasn’t able to print with hp deskjet 4546. I choose the custom option when I installed windows 10 pro so now I have windows.old in C:
    After doing that I realized the touchpad icon on the task had disappeared. It wasn’t hidden either. If I check on search and touchpad, no option for the touchpad appear. If i go to device manager I can see it and update , revert it to old version or delete it. None of those option repaired the issue and brought me back touchpad to my dell e6410. I reinstalled original touchpad from dell driver website to my model of laptop and it didn’t work. I check regar on bios Dell Touchpad was available. Nothing seems to work I perform another clean installation of windows , it didn’t repair this. What can I do? Please help me?
      My ComputerSystem Spec
  2.    09 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,001
    Win 10 Pro (1703)

    a clean installation of windows because thanks to latest windows update I wasn’t able to print with hp deskjet 4546. I choose the custom option when I installed windows 10 pro so now I have windows.old in C:
    If it was a clean install you wouldn't have windows.old....

    Did you start the installation when logged in?
      My ComputerSystem Spec
  3.    09 Oct 2017 #3
    Join Date : Apr 2017
    Posts : 7
    10.3.1
    Thread Starter

    Yes I did , well by today I fix the Dell Touchpad
      My ComputerSystem Spec
  4.    09 Oct 2017 #4
    Join Date : Apr 2017
    Posts : 7
    10.3.1
    Thread Starter

    The problem is that I can see there are problems with hp deskjet 4645 . Sometimes it doesn’t print at all. It seems that there are some issues with the updates of windows
      My ComputerSystem Spec
  5.    09 Oct 2017 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,001
    Win 10 Pro (1703)

    Quote Originally Posted by sparklysoul View Post
    Yes I did
    ( .... start the installation when logged in)

    - so that was an upgrade installation, not a clean install (a clean install would give you a brand new OS, no programs installed except those that come with Windows).

    Note your PC's last drivers were for Win 7.


    Glad you got the touchpad fixed- I have no special knowledge of your printer. Hope someone can help..
      My ComputerSystem Spec
  6.    09 Oct 2017 #6
    Join Date : Apr 2017
    Posts : 7
    10.3.1
    Thread Starter

    I have installed windows 10 pro with a cd and delete everything and then I have to reinstall everything. I bought windows 10pro cd
      My ComputerSystem Spec
  7.    09 Oct 2017 #7
    Join Date : Apr 2017
    Posts : 7
    10.3.1
    Thread Starter

    Have you had problems with your printer with latest updates of windows


    I recently update windows 10 pro and since then the printer go deskjet 4645 stopped working and it used to work fine. Then i could see some problems with NT. 4 . I google and try to solve it. I uninstall and installed the go deskjet software . I struggle on the installation . When it was finally done i could send a document to printing but it will disappear from the print queue

    Could you please guide me on this?
    Last edited by Brink; 09 Oct 2017 at 13:45. Reason: moved to original thread
      My ComputerSystem Spec
  8.    09 Oct 2017 #8
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    Quote Originally Posted by sparklysoul View Post
    I have installed windows 10 pro with a cd and delete everything and then I have to reinstall everything. I bought windows 10pro cd


    So now you have no Dell software and no .windowsold file?
      My ComputerSystem Spec

 


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