Windows 10: Hardware problem - Need to replace a part

  1. Artekis's Avatar
    Posts : 21
    Windows 10 Home 64 Bit
       04 Oct 2017 #1

    Hardware problem - Need to replace a part

    Hi everyone,

    One of my computers has had hardware issues for a while where the computer would freeze once a week or once a month. It was bearable.

    However, I recently tried to update one of my programs, malwarebytes, and then my operating system ended up failing to load on startup. I tried to repair it, but I had no luck. I then tried to do a clean install using a USB that was setup with the Windows media creation tool, but that failed as well. Specifically, the computer froze on the "getting ready" screen right after it had finished installing Windows. I tried a 2nd clean install, and it froze on the "getting files ready for installation" section. I could still move the mouse, and interact with the window though, which was odd. I then tried a 3rd clean install, and it actually worked this time. The computer runs fine again.

    I did some hardware tests a year ago to see what's up, and I had the following results (I also added some other details):
    1. CPU stress test was good.
    2. RAM went through multiple passes and the results were good.
    3. HDD test was alright, but a member of this forum warned me to keep an eye on it in case CRC errors increase.
    4. The freeze problem occurred in safe mode as well, which rules out the graphics card and some other peripheral components.
    5. Fans are all spinning, and I don't have any heat issues.
    6. HDD is much louder than the fans, but it's always been like that.
    7. I've had the computer for around 6-7 years now.

    I'm pretty sure the problem is the HDD, but I want to get a second opinion before I buy a new HDD from Best Buy.

    Also, what's the probability of failure of the other hardware components like the power supply, motherboard, RAM and CPU?

    Last edited by Brink; 04 Oct 2017 at 13:36. Reason: moved
      My ComputerSystem Spec

  2.    04 Oct 2017 #2

    An easy way to check this would be to boot into a Linux live CD or USB drive. If this works without problem the drive is likely bad. If not, you have other problems. The CPU would be the least likely of what was mentioned. CPU failures (which are unusual) are usually total.
      My ComputerSystem Spec

  3.    04 Oct 2017 #3

    If the 3rd install took and is now functioning properly with out any of the mentioned conclusion would be a corrupted OS (system file structure) of some kind. Although it's rare but does happen.

    If it's running all right now.....keep monitoring it for a few weeks and see if the problem manifests itself again. If it does....then as LMiller7 suggested, your HDD maybe the root cause.
      My ComputerSystem Spec


Related Threads
ASUS Laptop with 4 GB RAM (2 slot RAM with each 2 GB) but only 1.6 GB usable & 2.4 GB (Hardware reserved). Even i reinstal this Windows 10 x64, this Hardware reserved still 2.4 GB. What can i do before replace / exchange position slot memory or...
Hi, I'm new to this forum, I'm desperatly searching a way to fix a problem I have since when I installed windows 10. I have an old delphi app, that is working perfectly, the only thing is that every time it opens a window the lower part of the...
I have a Toshiba Satellite and I'm running windows 10. I've tried pressing F5 and FN+F5 but nothing happens. I've had a look on various forums and all the advice seems to start with "go here", "go to this menu" etc but I have no idea how to go...
I want to to an 'upgrade' from Win 7 to Win 10, but I messed up when installing Win 7 - my "system reserved" partition ended up on a non-system drive (see attached). I don't want to carry over this mistake to Win 10... (plus the Win 10 upgrade says...
Warning: DO NOT upgrade the hardware on your Windows 10 machine. There is a serious issue with Windows 10 activation. Background: I upgraded my main system from Windows 7 to Windows 10 and it activated fine -- no problems. Last week I...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:20.
Find Us