Your cd/dvd-rom may not be ready yet

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  1. Posts : 32
    windows 10
    Thread Starter
       #11

    It's an ASUS motherboard so I guess they're the cause. I'm not sure I want to mess around with uninstalling motherboard things. At least now I've narrowed it down.
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  2. Bree's Avatar
    Posts : 18,763
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #12

    jimbabwe said:
    It's an ASUS motherboard so I guess it's their issue...
    Yes, instv2 appears to be the generic name of their installer package, apparently it's typically found in:
    C:\users\{user}\downloads\mb support asus\bin\instv2.exe
    Here's a thread that mentions it...
    ASUS Republic of Gamers Official Forum. - Maximus VIII Hero: Instv2 has stopped working
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  3. dalchina's Avatar
    Posts : 30,058
    Win 10 Pro (1903)
       #13

    Now that you have a little more info, best wait as you say for ASUS response.
    Note: they also have a forum, of course, so you could try searching that for info.
    Unfortunate it's run from a temp folder, so less indicative.

    One thing more you can do is to rt click on loading.exe, Properties, Details.
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  4. Posts : 32
    windows 10
    Thread Starter
       #14

    Yeah- but I didn't want to leave without thanking everyone for the advice and help. Quick responses and good advice all around. Thanks folks!
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  5. dalchina's Avatar
    Posts : 30,058
    Win 10 Pro (1903)
       #15

    You're welcome
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  6. Bree's Avatar
    Posts : 18,763
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #16

    jimbabwe said:
    . I didn't want to leave without thanking everyone for the advice and help...
    Do come back and tell us how you got on. We're intrigued now...
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  7. Posts : 32
    windows 10
    Thread Starter
       #17

    Since you asked: I spent about half an hour with tech support today and their final call was to factory reset the machine and reload all my software. Our internet here is circa 1995 so I may just have to put up with that error message for the time being. That's a lot less hassle than closing an error message window that doesn't seem to matter.
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  8. dalchina's Avatar
    Posts : 30,058
    Win 10 Pro (1903)
       #18

    Again- One thing more you can do is to rt click on loading.exe, Properties, Details.

    And- assuming the message occurs after you log on - have you ever tried a clean boot as I suggested way back?
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  9. Bree's Avatar
    Posts : 18,763
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #19

    Well, we know a lot more about what is starting now - loading.exe which is in the temp\instv2load folder, is classed as InstAllv2Load and came from Asus. What we want to know now is what's starting it. There a utility from the Sysyinternals suite that can help - Autoruns.
    https://docs.microsoft.com/en-us/sys...loads/autoruns

    When we know what is starting this and where the sources are located we could (preferably) sort out what files it's looking for and point it at them (it appears to be looking for them on the CD drive at present), or at a minimum stop it from starting. It may also be possible (once we know what exactly it is) to download a manual install package from Asus.
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  10. dalchina's Avatar
    Posts : 30,058
    Win 10 Pro (1903)
       #20

    Exactly- If the message does not occur after a clean boot, we know it can be blocked by disabling a start-up, for example. (Probably not what I'd do personally, but this makes it simple).
      My Computers


 
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