1.    30 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 1
    Windows 10

    Built-in microphone not working, driver issue?


    I have an MSI GE62 laptop. I recently updated Windows 10 and had the same "no sound" issue that I've read about here. I was able to fix that, but now I have an issue where my laptop's built-in microphone does not work (i.e. it receives no sound, does not work with Skype or Audacity) upon first starting up the computer. If I restart the computer, then the microphone works. But it never works when I start up the computer after being shut down. I never had an issue with the microphone in the past year. This just happened now. I have no idea if it's connected to the update; it just happened around the same time, so I thought it could be related.

    I'm assuming this is some kind of driver problem. Any recommendations on what I should do? The driver for the built-in microphone is listed as "Realtek High Definition Audio".
      My ComputerSystem Spec
  2.    30 Sep 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,000
    Windows 10 Pro Build 1703

    Hi Atavian. Welcome to the TenForums @Atavian

    Have you tried using the driver found on your manufacturers website. Yes it will likley be older.

    Since it happens on power on maybe it is an issue with Windows Fast Startup. To test, at a command prompt(admin) or powershell(admin) type

    powercfg -h off

    This disables hibernation which disables Windows Fast Startup. To reverse replace the word off with the word on in the command. If this fixes issues then you can look for a compatible driver or disable Windows Fast Startup. There is a tutorial on how to do this while keeping hibernation enabled.


    Ken
      My ComputerSystem Spec

 


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