Can't print multiple copies

  1.    #1

    Can't print multiple copies


    Lately, I can only print one copy of a document at a time. This is true for every program I've tried, and for both my printers.
      My ComputersSystem Spec

  2. Caledon Ken's Avatar
    Posts : 14,309
    Windows 10 Pro x64 Build 1809
       #2

    Hi Newmaven.

    Please re-install the latest print driver and corresponding software for your printer.

    Ken
      My ComputerSystem Spec

  3.    #3

    If you're using HP printers (or not) you could try turning off the "collated copies" setting.
      My ComputerSystem Spec

  4.    #4

    Have tried both and nothing changed.
      My ComputersSystem Spec

  5. Caledon Ken's Avatar
    Posts : 14,309
    Windows 10 Pro x64 Build 1809
       #5

    Hi Newmaven. So you uninstalled the printer and deleted all the existing software. You then disconnected printer and started the install awaiting the software's request to connect printer, correct?

    I would uninstall both before installing any.


    Ken
      My ComputerSystem Spec

  6.    #6

    I just realized that the problem occurs only with my HP LaserJet. My Canon all-in-one inkjet prints multiples just fine.
      My ComputersSystem Spec

  7.    #7

    Whenever you click Print, you should have a pop-up window. Do you tell it to print "2" copies? If so, and it doesn't work, then it's definitely a software/driver issue.
      My ComputersSystem Spec

  8. Caledon Ken's Avatar
    Posts : 14,309
    Windows 10 Pro x64 Build 1809
       #8

    Did you uninstall?
      My ComputerSystem Spec

  9. Berton's Avatar
    Posts : 5,875
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       #9

    Is the HP Laserjet a multi-function? Will it make 2 or more copies of the same document at a time?
      My ComputerSystem Spec


 

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