Cannot access the Sound control panel

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  1. f14tomcat
    Posts : 56,825
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #41

    DENMON said:
    Where can I find the description? I assume under Properties but nothing is popping up. Should I try looking for an update?
    Looks like this, under properties. This is only an example.

    Whatever it says. Post it.
    Cannot access the Sound control panel-2017-09-28_15h14_40.png
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  3. Tony K
    Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       New #42

    DENMON said:
    Where can I find the description? I assume under Properties but nothing is popping up. Should I try looking for an update?
    If you uninstalled everything there, then all you'll see is "Audio inputs and outputs".

    Did you load the Realteck driver?
    Last edited by Brink; 28 Sep 2017 at 14:25. Reason: Removed unneeded comment
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  4. DENMON
    Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       New #43

    f14tomcat said:
    Looks like this, under properties. This is only an example.

    Whatever it says. Post it.
    Cannot access the Sound control panel-2017-09-28_15h14_40.png
    Ya but nothing happens when I press properties, just like if I was trying to access the sound panel
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  6. Tony K
    Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       New #44

    How did DISM go?

    You said you uninstalled everything under audio. Did you reinstall the Realteck driver? Does your mic work now?
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  7. DENMON
    Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       New #45

    HippsieGypsie said:
    How did DISM go?

    You said you uninstalled everything under audio. Did you reinstall the Realteck driver? Does your mic work now?
    The DISM said there was no corruption or anything; how do I reinstall the realtek thing, unplugging and replugging is not doing anything anymore. The sound switched to coming from the headphones to the monitor, and I can't change it, so therefore can't test the mic.
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  8. Tony K
    Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       New #46

    DENMON said:
    Okay I'll do that; the person that built the PC wasn't under any company. Also I just found a Realtek thing under Sound, video, and game controllers, but I can't get it back. Now the sound is coming from my monitor and I can't change it.
    Ugh! I just saw this. I was focused on the post afterwards.

    DENMON said:
    The DISM said there was no corruption or anything; how do I reinstall the realtek thing, unplugging and replugging is not doing anything anymore. The sound switched to coming from the headphones to the monitor, and I can't change it, so therefore can't test the mic.
    I take it that you reinstalled the Realtek driver then, correct? The one from the Asus site?
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  9. DENMON
    Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       New #47

    HippsieGypsie said:
    Ugh! I just saw this. I was focused on the post afterwards.



    I take it that you reinstalled the Realtek driver then, correct? The one from the Asus site?
    Asus site? Can you resend the link and I'm saying I haven't been able to reinstall it.
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  10. Tony K
    Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       New #48

    It's in the post, but I'll post it again.

    Another thing is that I don't know your audio wired configuration. Is it plugged into your onboard sound or in your video card?
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  12. Tony K
    Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       New #49

    MAXIMUS VI HERO | Motherboards | ASUS USA


    Please bookmark it so you'll always have it.
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  13. DENMON
    Posts : 119
    Windows 10 Professional (x64) Version 1607 (build 14393.693)
    Thread Starter
       New #50

    HippsieGypsie said:
    It's in the post, but I'll post it again.

    Another thing is that I don't know your audio wired configuration. Is it plugged into your onboard sound or in your video card?
    I think... video card? It's all plugged into the back of my computer. How can I tell, I'm no tech guy (or I'm just dumb).
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