There is a problem with this drive. Scan says it's not


  1. Posts : 7
    Windows 10 Pro, Ver 1903, Build 18362.836
       #1

    There is a problem with this drive. Scan says it's not


    I have a WD My Book 25EE USB Device and I get an error a couple of times a day.
    There is a problem with this drive. Scan says it's not-win10-error.png
    There is a problem with this drive. Scan says it's not-diskinfo.png

    When I run the scan it says there is no problem!

    Why do I get this error?

    Edition Windows 10 Pro
    Version 21H2
    Installed on ‎2020-‎09-‎09
    OS build 19044.1706
    Experience Windows Feature Experience Pack 120.2212.4170.0
      My Computer


  2. Posts : 42,986
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    You're looking at 2 different things.

    The second- the SMART parameters essentially the state of the physical disk.

    The first relates to the integrity of the file system on that disk.

    The first probably relates to the state of the so-called 'dirty' bit.
    https://docs.microsoft.com/en-us/win...s/fsutil-dirty

    - from that you can check its state.

    When I run the scan it says there is no problem!
    - which scan? some version of chkdsk? or something else?
      My Computers


  3. Posts : 7
    Windows 10 Pro, Ver 1903, Build 18362.836
    Thread Starter
       #3

    OK, I ran the fsutil dirty query d:
    and it returned Volume - d: is Dirty

    But why?

    The problem usually happens when I have not accessed the computer of the disk for a while. Since this is an external USB disk, I wonder if it takes to long to start and that's why the problem occurs.
      My Computer


  4. Posts : 42,986
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Thank you for your reply.


    If you care to research this issue you will find lots written about it.

    If you use tenforums as a resource and search it you will find e.g.
    Preventing chkdsk at boot

    How to stop chkds permanently?
    - from #3
    Drive Error Checking in Windows 10

    etc
      My Computers


  5. Posts : 2,141
    Windows 11 Pro (latest update ... forever anal)
       #5

    I note the drive is formatted exFAT. False negatives in Win 10 are common with any drive other than NTFS, particularly exFAT and FAT32 (even though there is never anything wrong).

    Backup the contents, reformat the drive NTFS, return the data and you won't see that annoying message again.
      My Computers


  6. Posts : 7
    Windows 10 Pro, Ver 1903, Build 18362.836
    Thread Starter
       #6

    idgat said:
    I note the drive is formatted exFAT. False negatives in Win 10 are common with any drive other than NTFS, particularly exFAT and FAT32 (even though there is never anything wrong).

    Backup the contents, reformat the drive NTFS, return the data and you won't see that annoying message again.
    OK, I will do that and see if it works!
      My Computer


  7. Posts : 2,141
    Windows 11 Pro (latest update ... forever anal)
       #7

    idgat said:
    I note the drive is formatted exFAT.
    Additional note : This is probably how it came out of the box. I always practise that every new USB device - SSD, HDD or flash - is not just re-formatted but has all partitions deleted and new NTFS partition(s) created (unless FAT32 is required by the device it's to be used on ... then I just live with Win 10 foibles about not playing nicely)
      My Computers


  8. Posts : 7
    Windows 10 Pro, Ver 1903, Build 18362.836
    Thread Starter
       #8

    I have deleted the partition and created a new one with NTFS

    So far I haven't had any problem!

    Thank you very much!
      My Computer


 

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