Windows 10: New SSD boot drive, new Win10 install boots but 2nd drive not detected Solved

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  1.    23 Sep 2017 #1

    New SSD boot drive, new Win10 install boots but 2nd drive not detected


    I have a Dell desktop Core i5 PC about 3-4 years old with 2 SATA drives and 2 DVD RW drives. I had the boot drive (a Samsung EVO850 250Gb SSD) partitioned into two drives, C 150Gb and D about 85Gb. The other HD is a Seagate 2TB which is partitioned into 4 drives, E, 700Gb, F, 600Gb, G, 500Gb, H, 100Gb (sizes approx.). This configuration has been working well for about 2 years, since the time I installed the original SSD.

    Recently, the SSD failed and had to be replaced by Samsung. (Their SSDs have a lifetime warranty.) While waiting for the replacement SSD to arrive, I put in a mechanical 320Gb SATA HD, installed Windows 10 Pro (the same OS I had on the failed SSD). Install went fine, but on the first reboot to the desktop, I discovered that the system did NOT detect the 2nd HD, the 2Tb Seagate.

    I removed the 2Tb and used a dock to connect it to by wifeís desktop, and her PC detected the drive.

    However, after putting it back into my PC and restarting, the system DID detect the 2nd HD, and I was able to access the files on all the partitions. On every restart since, I had no problem accessing the drive and all files.

    Fast forward about a week. Replacement SSD arrived. Rather than start all over again, I tried to clone the C and D drives from the 320Gb temporary drive, and had the new SSD connected to a USB port via a dock. The cloning operation needed to reboot to actually begin copying to the new SSD, but I was unsuccessful because the system did not detect the SSD in the dock.

    I then tried putting the SSD on the second HD SATA slot, but the cloning operation again failed. I then installed it back in my PC with no other HDs connected and, using a bootable USB made with the Microsoft Media Creation Tool, I did a clean install of Win10 Pro. Install went well, but, after reconnecting the 2Tb 2nd HD, on first boot, the system did NOT detect the 2Tb HD. Fine, I thought, Iíll just reboot and it should see it then, just like with the OS installed on the temporary 320Gb HD. However, I have rebooted many times, and the system does not see the 2Tb HD

    I again took out the new SSD and put the temporary 320Gb boot drive back in and it saw the 2Tb HD fine.

    I again did the Win 10 Pro install, this time leaving the 2Tb HD connected while installing from the bootable USB to the new SSD. But, again, the system is NOT seeing the 2Tb.

    At this point, I am out of ideas, but Iím pretty sure someone here will help me figure this out.

    Thanks in advance for your insight, questions, etc.

    Ken
      My ComputerSystem Spec

  2.    24 Sep 2017 #2

    When you say that it doesn't see it, where it doesn't see it ? BIOS, Device Manager, Disk management or This PC ?
      My ComputersSystem Spec


  3. Posts : 161
    Win 10 rs1 - build 14393.1794
       24 Sep 2017 #3

    It could very well be a oxidation problem with the S-ATA connectors on your 2nd HDD!

    Try to dis-connect the S-ATA connector to this drive and re-connect, actually do this 2-3 times at once, to mechanically remove
    the oxidation this way. Your PC has to be powered off, while doing this! See if that fixes the problem.

    Do the same with the power connector to the 2nd HDD! (If it does not get +12V & +5V the system can't
    see it).
    Last edited by Gordon7; 26 Sep 2017 at 13:16.
      My ComputerSystem Spec

  4.    24 Sep 2017 #4

    RE: New SSD boot drive, new Win10 install boots but 2nd drive not dete


    Thanks CountMike for your response to my OP.

    The system BIOS DOES show the 2Tb drive in the setup screen.

    I have put several screen shots in a Word Document which is attached as Drive Info Screenshots.docx.

    The first screen shot shows File Explorer view of This PC. Only C and D are shown, as well as a few removeable drives. The 2Tb drive has drives E, F, G and H, which are not shown.

    The second screen shot is Device Manager showing the 2Tb drive.

    The third screen shot is Disk Management. It shows Disk1 as Dynamic and Foreign. Right-clicking on Disk 1 gives the following choices in the context menu: Import Foreign Disks, Convert to Basic Disk, Offline, Properties and Help. All other choices are grayed out.

    The fourth screen shot is a Command prompt window showing the results of DiskPart/list disk. DiskPart also shows the 2Tb HD as a Dynamic disk and shows it as Foreign.

    Something tells me I either have to Import Foreign Disk or do a complete wipe, repartition and reformat. In either case, I think it prudent to back up all the files to removable media before proceeding.

    Thanks for your interest in my problem and for whatever insight you can provide.

    Ken
    New SSD boot drive, new Win10 install boots but 2nd drive not detected Attached Files
      My ComputerSystem Spec

  5.    24 Sep 2017 #5

    Thanks for your response Gordon.

    I don't think it's an oxidation problem. The cables are making the connections, because the drive is showing up in the BIOS, Disk Management and Device Manager. It just doesn't show in File Explorer/This PC.

    Thanks,
    Ken
      My ComputerSystem Spec

  6.    24 Sep 2017 #6

    KenY7744 said: View Post
    Thanks CountMike for your response to my OP.

    The system BIOS DOES show the 2Tb drive in the setup screen.

    I have put several screen shots in a Word Document which is attached as Drive Info Screenshots.docx.

    The first screen shot shows File Explorer view of This PC. Only C and D are shown, as well as a few removeable drives. The 2Tb drive has drives E, F, G and H, which are not shown.

    The second screen shot is Device Manager showing the 2Tb drive.

    The third screen shot is Disk Management. It shows Disk1 as Dynamic and Foreign. Right-clicking on Disk 1 gives the following choices in the context menu: Import Foreign Disks, Convert to Basic Disk, Offline, Properties and Help. All other choices are grayed out.

    The fourth screen shot is a Command prompt window showing the results of DiskPart/list disk. DiskPart also shows the 2Tb HD as a Dynamic disk and shows it as Foreign.

    Something tells me I either have to Import Foreign Disk or do a complete wipe, repartition and reformat. In either case, I think it prudent to back up all the files to removable media before proceeding.

    Thanks for your interest in my problem and for whatever insight you can provide.

    Ken
    Looks like that Disk1 became dynamic: Basic and Dynamic Disks (Windows)
      My ComputersSystem Spec

  7.    24 Sep 2017 #7

    Thanks for the reference. I've read it and found lots of good info.

    I think I will back up everything on that 2Tb drive and then try to do the IMPORT FOREIGN DISK process.

    If that doesn't solve the problem, I'll wipe it, partition it, and set it up as a basic disk. Then I'll copy all my files back.

    I will post the results of the above strategy. Might take a day or so until I get everything backed up.

    Thanks again,
    Ken
      My ComputerSystem Spec


  8. Posts : 161
    Win 10 rs1 - build 14393.1794
       26 Sep 2017 #8

    Click image for larger version. 

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    Click image for larger version. 

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    Link to Microsoft, Changing Dynamic to Basic disk + solution in pic. :

    https://technet.microsoft.com/en-us/...=ws.11%29.aspx
      My ComputerSystem Spec

  9.    26 Sep 2017 #9

    Thanks for your response, Gordon.

    However, I think Gautam112 is not saying how to convert from dynamic to basic disk without data loss. If you read his article he says,
    I was lucky because i had ripped off a Seagate Hard disk and was able to use its usb cable and parts to connect my Laptop hard disk to another laptop as an external device.Now that it is connected you can go to device management and there you will find your hard disk as external disk now you can just left click and chose to convert it to dynamic,it says you might lose some data but thereís no loss of data at all.

    which is actually the opposite. I don't think it's possible to convert from dynamic to basic without data loss using only the tools built in to Windows 10. There are 3rd party apps for partitions that claim this ability.

    Anyway, I was able to resolve the inability to read Disk1.

    If you right-click the leftmost block of the Disk1 graphic (where it says DYNAMIC and FOREIGN) on the lower pane of Disk Management, there is an item on the context menu, IMPORT FOREIGN DISKS. Once I did that, Disk Management was able to see all the partitions and I was able to access any files on any drive.

    Thanks to everyone who offered assistance. I truly appreciate your contributions.

    Ken
    Last edited by KenY7744; 26 Sep 2017 at 13:53.
      My ComputerSystem Spec


  10. Posts : 161
    Win 10 rs1 - build 14393.1794
       26 Sep 2017 #10

    O.K nice you have fixed it, but how does a Basic disk suddenly change to a Dynamic disk by "itself" ? Very odd!
      My ComputerSystem Spec


 
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