1.    22 Sep 2017 #1
    Join Date : May 2017
    Posts : 76
    Windows 10 Home, 64bit

    Avoid sound turning off after some time of inactivity?


    I had to reset my Acer Aspire E 15 (Acer E5-573), Windows 10 Home, 64bit.

    After some time the sound, e.g. music (played with a music player program) is turned off automatically and the amplifier plugged in in the HDMI socket of the Notebook, a Pioneer VSX-830-K, automatically switches off (generally after 15 min. without getting a signal) stays switched on, after 15 min. it switches off. When I switch on the amp the sound is available.

    The screen saver causing such is turned off.

    When I use the Notebook it does not happen

    How could I avoid that the sound is turned off?
    Last edited by Enter; 22 Sep 2017 at 09:21.
      My ComputerSystem Spec
  2.    24 Sep 2017 #2
    Join Date : Dec 2016
    Posts : 164
    Win 10 rs1 - build 14393.1794

    If your LCD screen goes "black" (off) at the same time you loose your audio, then your PC/Notebook is going into sleep state!

    If that is the situation, you have to turn sleep to "Never sleep" or set the time for going into sleep to a longer time than
    15 min. as it seems to be set now. Remember to have your notebook connected to the AC power line, when playing
    audio for a longer time period!
      My ComputerSystem Spec
  3.    24 Sep 2017 #3
    Join Date : May 2017
    Posts : 76
    Windows 10 Home, 64bit
    Thread Starter

    Thank you Gordon7,

    Yes, the monitor becomes black, but the Notebook is not sleeping / hibernating then but the monitor is turned off only. Obviously this causes the issue as well as a screensaver does. But why does the monitor (and a screensaver) stopp the audio signal when switched off? How could one keep the audio signal although the monitor is switched off?

    Many thanks again
      My ComputerSystem Spec
  4.    12 Oct 2017 #4
    Join Date : Dec 2016
    Posts : 164
    Win 10 rs1 - build 14393.1794

    @Enter - you may try to check this out:

    Click image for larger version. 

Name:	Ashampoo_Snap_2017.10.12_Multimedia Power Settings.png 
Views:	2 
Size:	107.4 KB 
ID:	157686

    If you use a laptop, make sure that "on battery" is set equally to "Plugged in" setting.

    (In the Advanced Power Options - you just "click on and scroll" to change the setting).

    Hope this will fix your problem.
      My ComputerSystem Spec
  5.    13 Oct 2017 #5
    Join Date : May 2017
    Posts : 76
    Windows 10 Home, 64bit
    Thread Starter

    Hello Gordon7,

    Yes, that fixed it, great!

    Very many thanks!
      My ComputerSystem Spec

 


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