1.    14 Sep 2017 #1
    Join Date : Sep 2017
    South of England
    Posts : 3
    Windows 10 Pro 64 bit

    External Hard Drive not seen when connecting by eSata to USB 3 cable


    I have a 1TB external hard drive (Medion HDDrive 2 GO) from 2010 that came with a Medion PC from Aldi which my family still use. It is equiped with an eSata connection and a USB2 connection. Both these work fine on the old Medion PC running Windows 10 Home 32bit. The eSata connection is much faster speed and I have a eSata to USB3 adaptor cable which works fine on the Medion PC.
    I want to use this external drive of a newer PC that only has USB 2 and 3 connections. It works fine plugged into both USB2 and USB3 with the standard USB to USB cable.
    But plugging the eSata to USB3 cable in nothing happens.
    I have tried to see if I can get a driver from Medion but the unit is not listed on their web site.
    Also have tried to see if I can get a driver on the internet and did install one that looked hopeful but did not help.
    Attached are images of the showing the drivers in use on the Medion PC (Windows 10 Home 32 bit) when connected by USB to USB cable and eSata to USB cable.
    Also attached is image of driver in use on newer PC (Windows 10 Pro 64 bit) when connected by USB to USB cable.

    Older Medion PC says when connected with eSata to USB cable that External Hard Drive is a ASMT 2115 USB device - disk drive (driver Microsoft 10.0.14393.0 21/06/2006)
    and when connected by USB to USB cable as Hitachi HDS721010CLA332 USB drive (driver Microsoft 10.0.14393.0 21/06/2006).

    On newer PC (Win 10 Pro 64 bit) when connected by USB to USB cable it says Hitachi HDS721010CLA332 USB drive (driver Microsoft 10.0.14393.1613 21/06/2006).

    Any suggestions on how to get the eSata to USB3 cable connection for this externasl hard drive to work on Windows 10 Pro 64 bit PC?
    Would it be possible to copy some how driver from older PC to new PC?

    Many thanks for any advice.

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    14 Sep 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,970
    Windows 10 Pro Build 1703

    Hi Chillbast2017. Welcome to the TenForums @Chillblast2017

    While not answering the question you asked, have you considered getting an eSata expansion card?


    Ken
      My ComputerSystem Spec
  3.    14 Sep 2017 #3
    Join Date : Oct 2015
    Posts : 36
    Windows 10 Pro x64-bit

    Quote Originally Posted by Chillblast2017 View Post
    I have a 1TB external hard drive (Medion HDDrive 2 GO) from 2010 that came with a Medion PC from Aldi which my family still use. It is equiped with an eSata connection and a USB2 connection. Both these work fine on the old Medion PC running Windows 10 Home 32bit. The eSata connection is much faster speed and I have a eSata to USB3 adaptor cable which works fine on the Medion PC.
    I want to use this external drive of a newer PC that only has USB 2 and 3 connections. It works fine plugged into both USB2 and USB3 with the standard USB to USB cable.
    But plugging the eSata to USB3 cable in nothing happens.
    I have tried to see if I can get a driver from Medion but the unit is not listed on their web site.
    Also have tried to see if I can get a driver on the internet and did install one that looked hopeful but did not help.
    Attached are images of the showing the drivers in use on the Medion PC (Windows 10 Home 32 bit) when connected by USB to USB cable and eSata to USB cable.
    Also attached is image of driver in use on newer PC (Windows 10 Pro 64 bit) when connected by USB to USB cable.

    Older Medion PC says when connected with eSata to USB cable that External Hard Drive is a ASMT 2115 USB device - disk drive (driver Microsoft 10.0.14393.0 21/06/2006)
    and when connected by USB to USB cable as Hitachi HDS721010CLA332 USB drive (driver Microsoft 10.0.14393.0 21/06/2006).

    On newer PC (Win 10 Pro 64 bit) when connected by USB to USB cable it says Hitachi HDS721010CLA332 USB drive (driver Microsoft 10.0.14393.1613 21/06/2006).

    Any suggestions on how to get the eSata to USB3 cable connection for this externasl hard drive to work on Windows 10 Pro 64 bit PC?
    Would it be possible to copy some how driver from older PC to new PC?

    Many thanks for any advice.

    Click image for larger version. 

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    Click image for larger version. 

Name:	Chilllblast PC Win 10 Pro 64 bit - Driver USB hard drive.jpg 
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    Hi Chillbast2017.

    Try this:

    Connect your External Hard Drive eSata to USB3 to new pc.
    Open Computer Management, then Disk Management and at the bottom search for your 1 TB external hard drive, if you can see it there, right click mouse on it, then click on Change Drive Letter and Paths, click on Add, choose Assign the Following Drive Letter, choose the letter on your right and click ok. Close Computer Management. See if it worked. I had the same problem with an old HD on Windows 10 x64, windows didn't recognize the hard drive connected with eSata cable to USB 2 or 3, and this did the trick.

    Cheers
      My ComputerSystem Spec
  4.    15 Sep 2017 #4
    Join Date : Sep 2017
    South of England
    Posts : 3
    Windows 10 Pro 64 bit
    Thread Starter

    Hi
    Although when connecting the external hard drive to new computer (Windows 10 Pro 64 bit) by eSata to USB3 cable in to USB3 socket the computer makes an audible bleep, nothing shows in disc management for this.

    When drive is connected by USB to USB cable (USB2) the drive is seen and opened and automatically allocated as drive G and is visible in disc management as such and labelled as HDDRIVE2GO (G.

    Really puzzled as to why same does not happen when connecting using the eSata to USB3 cable (as it works perfectly on old computer running Windows 10 home 32 bit.

    As this external hard drive is a fully enclosed drive with separate power supply I am not certain how an eSata expansion card would help me.
    Thanks
    Steve
      My ComputerSystem Spec
  5.    15 Sep 2017 #5
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,970
    Windows 10 Pro Build 1703

    It would allow you to connect. Don't believe there is any power in port so no issue.
      My ComputerSystem Spec
  6.    16 Sep 2017 #6
    Join Date : Sep 2017
    South of England
    Posts : 3
    Windows 10 Pro 64 bit
    Thread Starter

    Hi
    I had a response from Medion who made this external hard drive saying that even connected by esata to USB3 cable the drive does not support USB3 and that is why not recognised. Will work plugged eSata to USB2 at USB2 speeds.
    So possibly may be worth thinking about an eSata expansion card. But possibly cost of card and eSata connecting cable at around £15 would part pay towards a new 1Tb portable external hard drive at around £45.
      My ComputerSystem Spec

 


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