Mouse problem


  1. Duke12
    Posts : 3
    w10
       New #1

    Mouse problem


    Have a new computer this month. Windows 10 preloaded
    Printer did not work and I had to load new drivers from Lexmark site.
    While install was happening I pressed F1 looking for window help. I see now that this invokes W10 (edge?) browser to open up Bing Microsoft help site. That happened to load and continued to load multiple tabs with this instance.
    Restarted computer and now printer works fine.

    But when I left click on the desktop anywhere including program icons - this starts the help via Bing and microsoft again. Nothing I do can stop the left mouse button from starting the help via Bing!

    If I operate the left mouse button on the metro screen to open apps all is well.
    Still I can't use the desktop without starting help.

    Help!
      My Computer
    Quote Quote

  3. indianacarnie
    Posts : 1,327
    Windows 10 Home x64
       New #2

    Welcome to the forums Duke12!

    Have you tried updating your mouse drivers?
      My Computer
    Quote Quote

  4. Duke12
    Posts : 3
    w10
    Thread Starter
       New #3

    W10 has grayed out options for delete, restore, rollback of mouse drivers
    I can't update mouse drivers
    tried Windows restore, no help. Undid Windows restore now PC will not run apps.
      My Computer
    Quote Quote

  6. indianacarnie
    Posts : 1,327
    Windows 10 Home x64
       New #4

    Have you tried a system file check? It will find and possibly replace any corrupted system files. Here's a link to our tutorial on how to do that if you haven't before :

    Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials
      My Computer
    Quote Quote

  7. Duke12
    Posts : 3
    w10
    Thread Starter
       New #5

    I did a full wipe and reinstall and it still does it as I am adding any software like FF or anything.
    It is going back to dealers today.
      My Computer
    Quote Quote

 

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