No Sound

  1.    13 Sep 2017 #1

    No Sound

    A musical instrument company has sent me an email with an attached video of the instruments
    being demonstrated.The video plays ok except there is no sound.On the Ipad it plays with sound
    and Utube videos play with no problem as do DVDs.Device manager says my speaker system is working
    properly.Can anyone help please?
      My ComputerSystem Spec

  2.    13 Sep 2017 #2

    Either the media player you are using can't play the audio file format, or you need an additional Codec to be able to play it.
    Not knowing exactly what you have I can't specifically say what you need. However, as a guess it may be you need iTunes to be able to play it since it sounds like its in an Apple audio format.

    If you want to install iTunes (its free) you can download it HERE
      My ComputersSystem Spec

  3.    14 Sep 2017 #3

    Thank you for your reply,I do have I tunes installed but the only media player I have is Windows media player.
    Not sure how to play it through I tunes.
      My ComputerSystem Spec

  4. BugMeister's Avatar
    Posts : 3,326
    64-bit Win10 Pro Insider Build 18317
       14 Sep 2017 #4

    - try QuickTime, see here:
    Download QuickTime 7.7.9 for Windows
      My ComputersSystem Spec


Related Threads
Hello there, As in the title: I have lost sound after latest Windows 10 update, which happened yesterday (23rd June 2017) - I am using Creative Sound Blaster Z sound card. I have tried reinstalling the drivers, then reinstalling the device, then...
Greetings all, Does anyone know what happened to the SOUND RECORDER program that was in the previous versions of Windows? I was previously on Windows 7 and upgraded to 10 when the notifications came out last month. In W7 I was able to open...
Hi, I just bought this sound card and installed drivers for Windows 10. (and a crapton of bloatware with UI of Win XP media player...) Everything works well except one thing: when I change the sound (or mute) I don't see Windows 10 volume bar. I...
Hello -- After I upgraded to Windows 10 from 7 Pro, there was no sound. Obviously, Creative Labs has yet to release compatible drivers for many of their sound cards. Nevertheless, I found out that I'd make it work by changing its modes back and...
When I first went from W8.1 to W10, everything worked except the sound. Now after several updates, the icon speaker in task bar has an x by it, and when I hover mouse over icon the message states that "no audio output device is installed." When I...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:06.
Find Us