Windows 10: PC fails to identify smartphone following Win 10 Anniversary Update Solved

  1.    03 Sep 2017 #1

    PC fails to identify smartphone following Win 10 Anniversary Update


    I've been using my win10 system from routine maintenance of my LG G2 smartphone.
    Following MS extensive Anniversary Update, my pc stopped to identify my smartphone as a device' preventing me for any use of the pc for the phone.
    Is there anything I can do to solve this problem?
      My ComputerSystem Spec


  2. Posts : 1,387
    Windows 7 Pro x64 Windows 10 Pro x64
       03 Sep 2017 #2

    Maybe you should install the Creator`s Update ?

    Have you looked at Auto Play to make some changes to see windows will recognize it ?
      My ComputersSystem Spec

  3.    03 Sep 2017 #3

    Autoplay


    Hi,
    My current setting are:

    Removable drive: Open folder to view files
    Memory card: Open folder to view files

    Doesn't seem to explain the failure.
      My ComputerSystem Spec

  4.    03 Sep 2017 #4

    Creator`s Update


    Hi,
    I tried to apply this update, but got a kind "Thank you for updating to the latest version of Windows 10", Which I interpret as "thus update has already been applied".
    Am I right?
      My ComputerSystem Spec

  5.    03 Sep 2017 #5

    Please run WINVER and post it here.
      My ComputersSystem Spec

  6.    03 Sep 2017 #6

    Click image for larger version. 

Name:	Winver.jpg 
Views:	14 
Size:	37.3 KB 
ID:	151671
      My ComputerSystem Spec


  7. Posts : 161
    Win 10 rs1 - build 14393.1794
       05 Sep 2017 #7

    @chermesh, - you are now running the latest version of Windows - the Creator version.

    You have to go trough all your settings and check that they are setup as they use to be, because some settings may be
    returned to default during the upgrade process. Check that your system restore is turned ON!
    You have to re-connect your phone to your PC.

    These things often happen when upgrading to higher versions in Windows. Go trough every setting you made earlier.
      My ComputerSystem Spec

  8.    05 Sep 2017 #8

    I wonder if it's a matter of updating configuration. Since I posted my question I put my finger on what's persumably, the source of my problem, my smartphone fails since it is accepte by my system as an unrecognized usb item.
    How can I "baptize" the device?
      My ComputerSystem Spec

  9.    05 Sep 2017 #9

    The following capture show my USB connection prior to the LG G2 connection and following connection
    Click image for larger version. 

Name:	Before LG G2 connection.jpg 
Views:	1 
Size:	110.7 KB 
ID:	152066Click image for larger version. 

Name:	Following LG G2 connection.jpg 
Views:	1 
Size:	129.4 KB 
ID:	152067

    Looks like these reports can pave way for finding a solution
      My ComputerSystem Spec

  10.    06 Sep 2017 #10

    Hi,
    Finally, solved my problem.
    I found the suggestion how to deal with problem in the following source:

    "https://answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/can-not-connect-lge-android-net-mtp-device/2f7a46fa-de4a-4608-b57c-dbadf993ea75?auth=1
      My ComputerSystem Spec


 

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