1.    31 Aug 2017 #1
    Join Date : Jul 2017
    Posts : 42
    Windows 10 Professional

    Toshiba Satillite Refuses to Boot to Windows 10 Usb, (No CD Drive)


    I got a Client who wants a password reset on their system, but the methods for doing so, (in this case through reinstall through windows 10 USB), refuses to be detected, or more specifically, automatically just boots to windows 10 of the previous BIOs, I'm not trying to beat around the bush, nor am I planning to work on this all day, so if anyone knows what I can check in its BIOs to fix this, feel free to comment here.

    I have disabled secure boot, and set the priority to USB, the two ports on this notebook works fine as the little LED on the USB stick is flashing just fine.
      My ComputerSystem Spec
  2.    31 Aug 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,506
    10 Home x64 (1709) (10 Pro on 2nd pc)

    My (older) Toshiba will skip past the screen offering the 'F12 to select boot device' if fast startup is enabled. Try selecting Restart from The Start menu's Power button. This will do a full cold start and the option to choose a boot device should be available.
      My ComputersSystem Spec
  3.    31 Aug 2017 #3
    Join Date : Oct 2014
    Posts : 2,458
    W10 Pro + W10 Preview

    Was the USB formatted to FAT 32?..... prior to installing the software required on it....if not it will not work.
      My ComputersSystem Spec
  4.    31 Aug 2017 #4
    Join Date : Jul 2017
    Posts : 42
    Windows 10 Professional
    Thread Starter

    Quote Originally Posted by dencal View Post
    Was the USB formatted to FAT 32?..... prior to installing the software required on it....if not it will not work.
    Update: The Windows 10 Boot up USB is a 64-bit trying to boot up to a 32 bit Notebook device supposedly. Alternative Means via the Windows 10 recovery Blue screen appear to also be Locked with administrative password, I will attempt to try to get it to boot to the classic "windows Boot Manager." Or really any Recovery System Boot regarding to the Classic Recovery modes. Unfortunately the Newer version of the Advanced recovery options is also locked behind an Administrative password. As much as I appreciate the security done by the newer OS, this makes recovering this password a bit more tedious.
      My ComputerSystem Spec
  5.    31 Aug 2017 #5
    Join Date : Jul 2015
    Posts : 9,387
    Windows 10 Pro

    Try Kyhi's Recovery Tools:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    It has utilities to work with account passwords.
      My ComputerSystem Spec
  6.    31 Aug 2017 #6
    Join Date : Jul 2017
    Posts : 42
    Windows 10 Professional
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Try Kyhi's Recovery Tools:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    It has utilities to work with account passwords.
    Well So far I've managed to Delete everything by accident, and now there is nothing on there, Unfortunately. Now I'm just trying to get the stupid thing to boot from USB just so that there is SOMETHING on there for my client to use. So far searches have found ways of getting the USB, "Detected" but the bios version here, (Toshiba Setup Utility 5.00), does not seem to even include a CSM option, just UEFI, and even when I setup my USB for that it still didn't detect the drive.

    Is there perhaps a preferred setup for Rufus? Or some hidden setting I'm not seeing? I am hopping the problem is just the specific format for the bootable USB, otherwise, I'm completely out of options, bar removing the harddrive manually to reinsert it into another laptop, (assuming it is using an HDD.)
      My ComputerSystem Spec
  7.    31 Aug 2017 #7
    Join Date : Jul 2015
    Posts : 9,387
    Windows 10 Pro

    Quote Originally Posted by SotoPrior View Post
    Is there perhaps a preferred setup for Rufus? Or some hidden setting I'm not seeing? I am hopping the problem is just the specific format for the bootable USB, otherwise, I'm completely out of options, bar removing the harddrive manually to reinsert it into another laptop, (assuming it is using an HDD.)
    The preferred setup is to not use Rufus. In a Windows computer, insert the flash drive and open a Command Prompt (Admin) or Powershell (Admin) and run:

    diskpart
    list disk
    select disk # <-replace # with the actual number for the USB flash drive
    clean <- this will erase the disk selected above - make sure you selected the flash drive!
    create part pri
    format fs=fat32 quick
    active
    assign
    exit
    exit

    Then mount the ISO file for either Kyhi's Recovery Tools or Windows 10 installation. Copy all the files and folders from the mounted ISO file to the USB flash drive.

    If you first create a flash drive for plain Windows 10 setup, then you can mount Kyhi's Recovery Tools ISO files and copy only the \Sources\boot.wim file to the usb flash drive, replacing the Windows 10 \Sources\boot.wim file there, and you will have a USB flash drive that will boot into Kyhi's Recovery tools and also can be used to install Windows 10.
      My ComputerSystem Spec
  8.    01 Sep 2017 #8
    Join Date : Jul 2017
    Posts : 42
    Windows 10 Professional
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    The preferred setup is to not use Rufus. In a Windows computer, insert the flash drive and open a Command Prompt (Admin) or Powershell (Admin) and run:

    diskpart
    list disk
    select disk # <-replace # with the actual number for the USB flash drive
    clean <- this will erase the disk selected above - make sure you selected the flash drive!
    create part pri
    format fs=fat32 quick
    active
    assign
    exit
    exit

    Then mount the ISO file for either Kyhi's Recovery Tools or Windows 10 installation. Copy all the files and folders from the mounted ISO file to the USB flash drive.

    If you first create a flash drive for plain Windows 10 setup, then you can mount Kyhi's Recovery Tools ISO files and copy only the \Sources\boot.wim file to the usb flash drive, replacing the Windows 10 \Sources\boot.wim file there, and you will have a USB flash drive that will boot into Kyhi's Recovery tools and also can be used to install Windows 10.
    Well So far, as of Yesterday I've Discovered 3 things in regards to Toshiba Technology;

    1. The Bios Of these Are extremely simple, with mine missing the CSM option entirely.
    2. In the same regards as an iPhone, the Literal Firmware Only Accepts and Reads "Toshiba" formatted devices. (I know this as I've tested both the Internal HDD on a different computer, and the ISO bootable disk I made, and also happen to have another of, both failed to boot on the Toshiba laptop, but booted up completely fine on literally, 3 other Dell and Lenovo Laptops.)
    3. I received verbal confirmation of this notion directly from a customer Support employee, who (although mistakenly took me as the owner,) directly told me that the "Recovery Backup Disk Installation for Disc for your product of windows 10 that you were trying to use must have been received from a third party sir, as I do not see your order from our Toshiba Website linked closely to the Serial on your Product sir-." (and pretty much the usual Tech support, "Give us more money to fix your problems" schpeal.) Basically it appears that they've built the firmware to disregard both Flash Drives and even Internal ones if they do not match up with this "Toshiba Format." It's not even a security measure, they literally have it just so they can assure themselves of Being paid, and the money only goes to them.


    So NOW I need go and find a "third Party" reforming tool to make a thumb drive compatible for being read for Toshiba. I did some research into this too, a lot of other users are also receiving this issue unfortunately. Reason why I'm putting so much emphasis into all this anyway and not just slapping down the client down with the Toshiba Phone number and collecting my pay is because we've currently ordered some Used Toshiba Satellites not knowing about this issue from EBay, and considering what we plan to do with them, will no doubt fall literally into the same conundrum.
      My ComputerSystem Spec

 


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