Find My Device isn't Working


  1. Posts : 11
    Windows 10 1607
       #1

    Find My Device isn't Working


    Everything is set up correctly: find my device is on, location services and location is on, Maps apps can find my location as well as google chrome. However, account.microsoft.com/devices shows an error "We can't find your device" and tells me that last location was from 5/13/17 (3 months ago)
    I did not play with any options that'd disable this setting, so I don't know why it can't find me. I tried:
    updating windows (currently up-to-date)
    restarting
    shutting down-turning on
    turning off each setting and turning on again

    Nothing worked so far.
    Thanks in advance
      My Computer


  2. Posts : 376
    Window 10
       #2

    What type of device is it?
      My Computer


  3. Posts : 11
    Windows 10 1607
    Thread Starter
       #3

    MSI GS70 laptop
      My Computer


  4. Posts : 83
    Windows 10 Pro 64 bit. Ver. 20H2
       #4

    bonc said:
    Everything is set up correctly: find my device is on, location services and location is on, Maps apps can find my location as well as google chrome. However, account.microsoft.com/devices shows an error "We can't find your device" and tells me that last location was from 5/13/17 (3 months ago)
    I did not play with any options that'd disable this setting, so I don't know why it can't find me. I tried:
    updating windows (currently up-to-date)
    restarting
    shutting down-turning on
    turning off each setting and turning on again

    Nothing worked so far.
    Thanks in advance
    I have the same experience with "Find my device" it is obviously badly implemented. When I go to account.microsoft.com/devices it says I should update to the latest version of Windows 10, which I have. Go figure...
      My Computers


 

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