1.    26 Aug 2017 #1
    Join Date : Dec 2015
    Posts : 9
    Windows 10 Version 1703 (OS Build 15063.540)

    Keyboard occasionally messes up


    Hello,

    not too long ago I started noticing keyboard issues on my laptop. Windows key would get kind of stuck I suppose as if I was trying to press windows key + d/a/tab, etc. Sometimes a different key would get stuck, being unable to use letter keys and only be able to use ctrl, space, windows key, etc. I temporarily fix this by pressing multiple keys at once. I thought that it was my laptops keyboard going bust, but I decided to use my desktop PC which I hadn't in a while (it has windows 10 as well) and the same thing occasionally happens as well, tested with a wireless and MINI PS/2 keyboards, so it's definitely not hardware issue. Any ideas what could be causing this?

    Update: Noticed that restarting explorer.exe also helps, just not sure for how long. But at least it seems that the issue is related to explorer.
    Last edited by Blblr; 26 Aug 2017 at 13:28. Reason: Update
      My ComputerSystem Spec
  2.    27 Aug 2017 #2
    Join Date : Apr 2017
    Posts : 8,703
    windows 10 professional version 1607 build 14393.969 64 bit

    Rule in / out problems with the operating system, drive, software conflicts, drivers, hardware.

    1) open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) net user test /add

    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    7) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    https://support.microsoft.com/en-us/...oot-in-windows

    https://social.technet.microsoft.com...indows-10.aspx

    8) shutdown /r (you will reboot the computer so that it is in clean boot)

    9) sign on with the new user named test

    10) Evaluate the performance on your computer in clean boot during typical use.

    11) type control in the left lower corner search > click on control panel > click on large or small icons > click on troubleshooting > on the left pane click on view all > run the following windows troubleshooters:

    12) Hardware and Devices

    13) For the troubleshooter make sure that advanced is clicked to apply repairs automatically.
    14) Click on view detailed information.
    15) Report any problems using images that were fixed or not fixed.

    16) open device manager > expand keyboards > look for a yellow icon (if you see one report it in the thread) > update the driver:
    https://answers.microsoft.com/en-us/...=1436753520149
      My ComputerSystem Spec
  3.    31 Aug 2017 #3
    Join Date : Dec 2015
    Posts : 9
    Windows 10 Version 1703 (OS Build 15063.540)
    Thread Starter

    Thank you for trying to help me out, zbook. However, somehow the problem disappeared on its own. Hopefully your post will help someone and in case this happen again, I will definitely give it a try myself.
      My ComputerSystem Spec
  4.    03 Sep 2017 #4
    Join Date : Apr 2017
    Posts : 8,703
    windows 10 professional version 1607 build 14393.969 64 bit

    Glad you got it fixed....let us know if you need any additional help.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved BSOD playing WOW, but occasionally doing just about anything
First of all I want to thank all of you for the great tutorials on trying to figure this out on my own. I have tried and tried everything that was suggested, but I just can't figure it out by myself. I would really appreciate some help. I keep...
BSOD Crashes and Debugging
Why does NET VIEW fill only occasionally ?
There are times when logging on the address of my NAS and three computers do not appear in NET VIEW, although the addresses are found using the router as a DHCP Server, and have apparently loaded successfully as they can all be pinged ? At this...
Network and Sharing
Mail app only working occasionally
My Windows 10 seems to be fine, except for the mail app inbox and notifications. I have checked all the settings, but they must be correct anyway, because occasionally, an email arrives correctly in the inbox and I get a notification correctly....
Browsers and Email
appmodel (2) - burst of CPU use for a few minutes occasionally- why?
Hi, I've upgraded from 8.1 Pro to Win 10, and have been using it for some weeks. Initially, whilst getting Win 10 into a usable state, the CPU use associated with appmodel (tiledataserver) with a couple of others (customer experience, Windows...
Performance & Maintenance
BSOD on various games, occasionally while web browsing.
So for quite some time now my PC (custom built) has been getting BSOD on BF4. I figured the problem was just an odd crash and didn't think twice about it. Now nearly every time I load up BF4 it will cause me to blue screen and has either the message...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:16.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums