USB Soundcard issue since Windows 10 Creators Update


  1. Posts : 1
    Windows 10
       #1

    USB Soundcard issue since Windows 10 Creators Update


    Hello, I wonder if anyone could help me please.

    I have a Toshiba Satellite Laptop and I'm having USB soundcard issues, since updating to the creators. I have tried a couple of different USB cards one being an Asus U3 and the other being a cheaper USB soundcard "Ugreen". I bought the cheaper one, to see if it would have the same issues as the Asus and it does. It's not that they don't work, but rather I get these annoying crackle/pop type sounds randomly (A bit like the noise you'd hear as you play a Vinyl). I have tried searching for a new Asus driver and the one on their website is the same. I should also note I've tried uninstalling and reinstalling both cards. This seems to temporarily stop the problem, but it returns. I would just use the Laptop internal sound, however that has a dodgy 3.5mm connection.

    If anyone has had this issue or knows how to fix it I would be grateful. Maybe unistalling the creators update might be the only way.
      My Computer

  2. fireberd's Avatar
    Posts : 2,301
    Win 10 Pro, 20H2
       #2

    Popping, crackling, etc has been a fairly common complaint back to Win 7 days. There is no "one fix" for it, except Wi-Fi is a known cause in many cases. Suggest you download and run the free Resplendence Latency Mon program as a first step. See what it says.
    http://www.resplendence.com/latencymon
      My Computers


 

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