1.    18 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 5
    Windows 10

    Keyboard Trouble with multiple laptops


    Laptops are HP Spectres.
    Running into the same problem with most of them.

    Keyboards are typing erratically, example follows.

    Intended message...
    This is a test message

    What comes through...
    Thiiiiiiiiiiiiiiis is a ttttttst meeeeeeeeessae

    This is happening through USB wireless adapters, bluetooth, and wired. Also some go through docking stations.
    Built in keyboards seem to work fine.

    Same issue happens with a factory reset laptop I tested bluetooth on.

    Issue is consistent on the Windows 10 machines only, but doesn't actually happen 100% of the time.

    Any ideas?
    Last edited by abdysmaly; 18 Aug 2017 at 10:07.
      My ComputerSystem Spec
  2.    18 Aug 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by abdysmaly View Post
    Laptops are HP Spectres....
    Any ideas?
    There are some on the HP forum. Seems HP keyboards have been prone to this for some time, this from 2013 suggests modifying the Ease of Access settings, should equally well apply to W10.
    https://h30434.www3.hp.com/t5/Notebo...g/td-p/2650729
      My ComputersSystem Spec
  3.    18 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 5
    Windows 10
    Thread Starter

    Also forgot to mention, there is also a lot of input lag with the keyboards when this is an issue.
    You can have your hands off the keyboard for 3-5 seconds and it will still be spamming letters or trying to catch up with what you typed. This includes wired connections...
      My ComputerSystem Spec
  4.    18 Aug 2017 #4
    Join Date : Aug 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    There are some on the HP forum. Seems HP keyboards have been prone to this for some time, this from 2013 suggests modifying the Ease of Access settings, should equally well apply to W10.
    https://h30434.www3.hp.com/t5/Notebo...g/td-p/2650729
    This stopped the repeating keys on the machine I'm testing, but I'm still getting terrible lag and dropped inputs.
      My ComputerSystem Spec
  5.    18 Aug 2017 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Maybe some HP bloatware loaded at startup, try disabling some of it as suggested here...
    https://h30434.www3.hp.com/t5/Notebo...k/td-p/3026083
      My ComputersSystem Spec
  6.    18 Aug 2017 #6
    Join Date : Aug 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    Maybe some HP bloatware loaded at startup, try disabling some of it as suggested here...
    https://h30434.www3.hp.com/t5/Notebo...k/td-p/3026083
    No noticeable change as far as I can tell.
    Tried turning off everything just in case.
    Rebooted 3 times with all startup options disabled without any luck.
      My ComputerSystem Spec
  7.    18 Aug 2017 #7
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    OK, have a look at this...
    You may have accidentally turned on the FilterKeys feature...
    https://h30434.www3.hp.com/t5/Notebo...7/td-p/1565899
    ...again, equally applicable to W10.
      My ComputersSystem Spec
  8.    18 Aug 2017 #8
    Join Date : Aug 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    OK, have a look at this...

    https://h30434.www3.hp.com/t5/Notebo...7/td-p/1565899
    ...again, equally applicable to W10.
    Filter keys was off. Turned it on and back off just in case.
    No noticeable change in behavior.
    Tested different levels on repeat and delay options.
    No noticeable change in behavior.
    Thank you for your multiple suggestions so far, I appreciate the help.
      My ComputerSystem Spec
  9.    18 Aug 2017 #9
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    I'm afraid I'm out of suggestions now filter keys is HP's only suggested cause in their trouble shooting guide...
    https://support.hp.com/us-en/product...c03738933#AbT2

    You may find updating the driver may help, as suggested a bit further down under 'function keys do not work'.
      My ComputersSystem Spec

 


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